I'm a Senior QA Specialist with 10+ years of experience ensuring product quality through meticulous manual testing, documentation, and cross-functional collaboration. I’m known for my ability to dive into user-reported bugs, build QA workflows from the ground up, and act as a bridge between development and customer support. My background includes roles in enterprise SaaS, education tech, and live operations, always with a focus on user experience and product stability. I'm Agile-certified and thrive in teams that value communication, clarity, and continuous improvement.
