As a Global Customer Success Manager at ON24, I partner with commercial clients across various industries to deliver engaging and interactive virtual events and webinars. I leverage my experience to help clients optimize their communication, collaboration, and performance. With over six years of experience in customer success, hospitality, and sales, I have developed strong skills in customer relationship management, account management, contract negotiation, and project management. I enjoy working with a diverse and talented team that supports and empowers each other to achieve our goals. I am always eager to learn new skills, technologies, and best practices to enhance my professional growth and deliver value.