Virtual Assistant - Admin - Sales - Customer Service
Star Legends Adventures
Jan 2023 - Aug 2024 (1 year 8 months)
• VVIP Assistant: Top Ups (VVIP Portal, Premium Portal)
• Flight Services: Quotation, Bookings, Rebookings, Add Baggage
• Admin: Process premium members (Admin email), Update admin tracker with transactions, Send details and receipts to group chat, Balance refilling
• Sales: Lead Management (Convert leads, handle inquiries on ManyChat, Meta, Facebook Groups, Messenger), Record Keeping (Update sales tracker with leads and conversions)
• General: Record keeping (Compile all actions on Trello), Marketed and promoted company’s products and services to various social media platforms, Closed sales and met Target Sales Quota.