Junior WorkForce Management public Remote experience
Majorel S.A.S
Jun 2020 - Sep 2020 (4 months)
- Real-time data analysis of the user's attention to make effective decisions on the improvement of KPIs.
- Manage the inputs and outputs of the BPO in order to update the work teams.
- Make reports for the client (DIDI) in its different subsidiaries (Argentina, Mexico, Chile, Brazil).