Christian DeFeo

Christian DeFeo

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Software Community Manager / Inner Source Lead at Shell
Peterborough, England, United Kingdom

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Résumé

Jobs verified_user 0% verified
  • Shell
    Software Community Manager / Inner Source Lead
    Shell
    Mar 2023 - Current (3 years 8 months)
    Co-developed long-range technology strategy and digital roadmaps, translating future technology trends into actionable adoption plans.

    Delivered Project Fleming, an AI-powered internal discovery platform improving knowledge and code findability across global engineering teams.

    Led cross-functional teams (engineering, UX, product, data) to deliver high-impact digital programmes improving developer productivity and platform cohesion.

    Designed and implemented enterprise adoption frameworks, onboarding, and behavioural metrics used across thousands of engineers worldwide.

    Conceived, scoped and delivered a unified developer portal reducing tooling fragmentation and increasing adoption of modern enginee
  • HSBC
    Engagement & Adoption Manager
    HSBC
    Jun 2021 - Mar 2023 (1 year 10 months)
    Led enterprise adoption strategy for global engineering transformation programmes, ensuring alignment with HSBC’s long-term technology objectives.

    Designed adoption and engagement frameworks supporting modern engineering standards, DevOps practices, and platform enablement.

    Built metrics-driven dashboards to track adoption, productivity, and change readiness across multiple business units.

    Coordinated senior stakeholders to align roadmaps, resolve blockers, and improve delivery confidence.
  • Ueni Ltd
    Community & Influencer Manager
    Ueni Ltd
    Dec 2020 - May 2021 (6 months)
    How To Create Instagram Hashtags For Your Small Business Posts
  • IRIS Software Group
    Head of Digital Workplace
    IRIS Software Group
    Jun 2019 - Mar 2020 (10 months)
    • Defined the vision, roadmap and delivery model for a company-wide digital workplace programme, aligning technology choices with employee needs, business priorities and operational constraints.
    • Led the steering committee and end-user champion network, using workshops, demonstrations, guidance and ongoing support to embed digital tools into day-to-day work.
    • Built the delivery and support capability, managed stakeholder communications and promoted practical best practice to improve adoption rather than treating launch as the finish line.
  • Immediate Media Co
    Head of Community Products
    Immediate Media Co
    May 2018 - Nov 2018 (7 months)
    • Designed and delivered the community product strategy for major specialist media brands, connecting customer insight, technology delivery and commercial priorities.
    • Partnered with the CIO and cross-functional teams to test and improve community propositions, share learning across the group and deliver an iOS and Android mobile application.
    • Facilitated events and acted as an internal advocate for new community products, helping non-technical stakeholders understand their value and practical application.
  • Elsevier
    Product Marketing Manager - Social
    Elsevier
    Jun 2016 - Apr 2018 (1 year 11 months)
    Interview: Sociologist at Work | Mendeley Careers
  • RS Components
    Digital Content Manager
    RS Components
    May 2015 - Jun 2016 (1 year 2 months)
    • Created technical content and campaigns for a global engineering audience of approximately 250,000 users, making complex semiconductor technologies accessible and commercially relevant.
    • Coordinated editors and stakeholders across the business to improve content quality, search visibility and customer engagement across web and social channels.
  • Element
    Global Community Supplier Manager
    Element
    Feb 2014 - May 2015 (1 year 4 months)
    The Promise of IoT
  • K
    School Governor
    KIllinghall Primary School
    Oct 2013 - May 2015 (1 year 8 months)
  • O
    School Governor
    Our Lady and St Brendans Primary School
    Oct 2013 - Oct 2014 (1 year 1 month)
  • Element
    eSupplier Manager
    Element
    Nov 2011 - Feb 2014 (2 years 4 months)
    Smarter Life Challenge
  • University Of Southampton
    Collaboration Manager
    University Of Southampton
    Nov 2008 - Mar 2011 (2 years 5 months)
  • M
    Development Manager
    Marine Trader Media
    May 2006 - Oct 2007 (1 year 6 months)
  • Serenity Holidays
    Web Development Manager
    Serenity Holidays
    Apr 2005 - May 2006 (1 year 2 months)
  • E
    Site Producer
    Ebookers
    Apr 2003 - May 2004 (1 year 2 months)
Education verified_user 0% verified
  • University of Cambridge
    MSt, AI Ethics and Society
    University of Cambridge
    Jan 2024 - Jul 2026 (2 years 7 months)
    Artificial intelligence (AI) technology is rapidly developing and is increasingly being applied across sectors, posing significant ethical and societal challenges. The MSt in AI Ethics and Society is devoted to developing leaders who can tackle the hard AI questions that are most relevant for the workplace today, such as issues of privacy, surveillance, justice, fairness, algorithmic bias, misinformation, Big Data, responsible innovation, and more.
  • Loughborough University
    Doctor of Philosophy (PhD, Mechanical and Manufacturing Engineering
    Loughborough University
    Jan 2015 - Dec 2024 (10 years)
    I studied the role of online communities as part of a wider open innovation ecosystem and how these communities could be measured.
  • University Of Southampton
    PhD, Creative Writing
    University Of Southampton
    Jan 2007 - Dec 2010 (4 years)
    I was the first student of the University of Southampton to graduate from their PhD Creative Writing programme. My first novel, "Mister Shah", was published by Green Sunset Books in August 2010.
  • University of Chichester
    MA, Creative Writing
    University of Chichester
    Jan 2005 - Dec 2007 (3 years)
    This programme was designed to provide the skills for creative writers to develop their talents.
  • Richmond American University London
    BA, Political Science
    Richmond American University London
    Jan 1992 - Dec 1994 (3 years)
    I graduated with Honours from this programme.
  • American School in London
    High School Diploma
    American School in London
    Jan 1988 - Dec 1990 (3 years)
    American high school diploma, obtained in London.
Projects (professional or personal) verified_user 0% verified
  • P
    Project Fleming
    May 2023
    Originally devised for Shell, this model-agnostic, AI-powered Discovery Tool harnesses open source models from Hugging Face on Small CPU Clusters on Databricks. We invite contributors and users alike to join us in enabling Discovery for all organizations looking to power their Inner Source initiatives or use Artificial Intelligence for specialized Discovery tasks.
  • T
    The Forget Me Not Design Challenge (Featuring Raspberry Pi)
    Jun 2014
    The "Forget Me Not" Challenge, featuring Raspberry Pi, asks engineers to build Internet of Things home solutions with Raspberry Pi, EnOcean Sensors, OpenHAB and Eclipse software.
  • B
    Beyond the Phone - Wireless Power Design Challenge
    Feb 2014
    The Beyond the Phone Wireless Power Challenge, in co-operation with Würth and Texas Instruments, asks engineers to build projects utilising the new Wireless Power Solution to Go kit.
  • S
    Smarter Life Challenge
    Sep 2013 - Feb 2014 (6 months)
    The Smarter Life Challenge, in co-operation with Cypress Semiconductor, asked engineers to build smarter homes, offices and cars using the PSoC 4 Pioneer Kit.
  • P
    Project Nocturne
    Jul 2013
    Using Bluetooth Low Energy sensors embedded in a mattress pad to monitor if someone is in or out of bed which may indicate a problem. These sensors will then communicate to an iOS/Android smartphone app to let a caregiver know what's going on.
Publications verified_user 0% verified
  • S
    Open Source: the Once and Future Innovation Method
    Shell TechXplorer
    Sep 2024
    The reality of historic innovation and modern open-source projects such as Linux and BSD (Berkeley Software Distribution) show the value of collaboration. The inner source enablement team (ISET) at Shell is working on six workstreams to enable an inner-source path that will eventually lead to an open-source future.
  • Loughborough University
    Online communities and open systems of product innovation: Models, metrics, and analysis
    Loughborough University
    Jan 2024
    PhD in Mechanical and Manufacturing Engineering thesis - Organisations must foster innovation to survive. But how can any manufacturing firm build and maintain a steady pipeline of new products? Discussion and the free sharing of ideas are significant means of creating new products; ideas are intrinsically collaborative, communal, and additive. Hitherto, it has been challenging to catalogue and measure innovation-creating conversations; this thesis demonstrates that two measures, conversation density, which shows the frequency of information exchange between individuals, and information classification, that is, the use of Artificial Intelligence to categorise the content of conversations, in conjunction with the recording of completed proje
  • A
    “Growing mangoes in Iceland”: How social media and online communities enable an antifragile and propitiously unpredictab
    Academic Conferences and Publishing International Limited
    Jul 2017
    Online communities, in combination with innovation contests and social media, can create a context for ground-breaking innovation. Coalesced communications, accompanied by the long-standing "Hacker Ethic", and bolstered by the increasing prevalence of inexpensive tools such as the 3D printer and Raspberry Pi, have re-invigorated an older model of innovation whereby the tinkerer and hobbyist were positioned as a main source of invention. This paper states that this innovation model, following the ideas of Nassim Nicholas Taleb, can be accurately described as “Antifragile”: i.e., it is not solely dependent on the success of one inventor, and can be geared to become stronger through the “failure” of individual projects and the sharing of data.
  • A
    Growing mangoes in Iceland: How social media and online communities enable an antifragile and propitiously unpredictable
    Academic Conferences and Publishing International Limited
    Jul 2017
    Online communities, in combination with innovation contests and social media, can create a context for ground-breaking innovation. Coalesced communications, accompanied by the long-standing "Hacker Ethic", and bolstered by the increasing prevalence of inexpensive tools such as the 3D printer and Raspberry Pi, have re-invigorated an older model of innovation whereby the tinkerer and hobbyist were positioned as a main source of invention. This paper states that this innovation model, following the ideas of Nassim Nicholas Taleb, can be accurately described as Antifragile: i.e., it is not solely dependent on the success of one inventor, and can be geared to become stronger through the failure of individual projects and the sharing of data. Evi
  • A
    "No genius without copying": how loosening the "tyranny of intellectual property protection will stimulate innovation
    Academic Conferences and Publishing International Limited
    Apr 2017
    We live in an "open source" era; however, value extraction from innovation is still largely based on an aged model of protecting intellectual property. Firms are reluctant to create new products and services if they are going to be copied quickly. This principle applies across industries ranging from mobile devices to pharmaceuticals. As a counterpoint, and by synthesizing ideas and evidence from across a wide spectrum, this paper argues that a shift in outlook regarding intellectual property may be required to keep up with developments in technology and how markets operate.
  • A
    "No genius without copying": how loosening the "tyranny of intellectual property protection” will stimulate innovation
    Academic Conferences and Publishing International Limited
    Apr 2017
    We live in an "open source" era; however, value extraction from innovation is still largely based on an aged model of protecting intellectual property. Firms are reluctant to create new products and services if they are going to be copied quickly. This principle applies across industries ranging from mobile devices to pharmaceuticals. As a counterpoint, and by synthesizing ideas and evidence from across a wide spectrum, this paper argues that a shift in outlook regarding intellectual property may be required to keep up with developments in technology and how markets operate.
  • P
    User Communities and the "Dark Energy" of Open Innovation
    Proceedings of The th European Conference on Innovation and Entrepreneurship
    Sep 2016
    Spending on R&D in the United Kingdom is in decline. A report by the University of Sheffield stated that research and development investment in the UK is now less than 2% of GDP, mainly explained by cost reductions by firms (Jones, 2013). Yet, innovation is needed more than ever for firms to remain competitive. What can be done to redress the balance? The idea of tapping into the "dark energy" (Anderson, 2012, p. 128) (also known as "the cognitive surplus" (Shirky, 2011, pp. 9-10)) of a "community of users" to enhance a product is as old as the Whole Earth Catalog, which was first published in 1968. This method can also be used to invent new products.
  • M
    Green Information Technology: A Sustainable Approach
    Morgan Kaufmann
    Mar 2015
    I contributed a chapter on Energy Harvesting and the Internet of Things to this textbook by academics at Leeds Beckett University.
  • G
    Mister Shah
    Green Sunset Books
    Aug 2010
    How does a harmless man end up in prison? Mr. Wahid Shah is a Londoner of Pakistani descent, an accountant, a devoted husband, a fan of classical music. He is also perpetually on guard against the onslaught of unhygienic terrors from a world full of contagion. When one day he dons a surgical mask in order to avoid bacteria on the London Underground his quiet life is turned upside down: he is no longer seen as just another citizen but as a dangerous radical. Suddenly a victim of a paranoia incited by the media in the so-called "War on Terror" he is met with violence. Now he is cast into a dark, excruciating journey through cruelty, doubt and disbelief. As hidden traumas emerge, Wahid has to rethink his own past, present and future.