Christiana Orji

Christiana Orji

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DevOps Engineer | AWS & Azure Specialist | Cloud Infrastructure & Automation | Kubernetes | CI/CD | Cloud Security
Rivers State, Nigeria

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Résumé


Jobs verified_user 0% verified
  • Digital Witch Support Community
    DevOps Engineer
    Digital Witch Support Community
    Apr 2024 - Jul 2024 (4 months)
    Designed and implemented CI/CD pipelines using GitHub Actions and Azure DevOps, reducing deployment times by 70% and improving release frequency. Automated infrastructure provisioning and management using Terraform and CloudFormation, enabling consistent and repeatable deployments across environments. Built and maintained containerized applications using Docker and orchestrated them with Kubernetes, enhancing scalability and fault tolerance. Migrated legacy workloads to AWS and Azure, optimizing performance and reducing operational costs by 30%. Established and enforced cloud security best practices, including Identity and Access Management (IAM), data encryption, and compliance with frameworks like PCI-DSS and HIPAA. Deployed and configure
  • A Hiring Group
    Customer Care Representative
    A Hiring Group
    Jan 2023 - Mar 2023 (3 months)
  • F
    Customer Service Representative
    Fergi Ltd
    Jan 2022 - Mar 2022 (3 months)
    1. Managed the onboarding of customers within the organization. 2. Managed complaints and created Customer tickets for a better presentation of the complaints and how to solve them. 3. Increased the brand's loyalty by offering prompt customer support. 4. Received over 95 calls, 60 emails, and online chats from customers daily. 5. Recorded customers' complaints, inquiries, feedback, and others for better documentation and customer satisfaction analysis. 6. Made use of some CRM tools to manage customer relationships and customer complaints. 7. Escalated complex and unsolved problems to the escalation team to solve them quickly.
  • L
    Cloud specialist
    Loctech IT Training Institute
    Mar 2021 - Sep 2021 (7 months)
Education verified_user 0% verified
  • Enugu State University of Science and Technology
    Bachelor of science BSC, Banking and finance
    Enugu State University of Science and Technology
    Jan 2015 - Jan 2019 (4 years 1 month)