Christal Lie Argana

S

Facilities Coordinator / Operations Assistant (Remote)

Semy AS

Dec 2024 - Mar 2025 (4 months)

• Acted as the general assistant for the entire operations team, directing, evaluating, and setting work plans while implementing improvement strategies for the field team based on customer needs and requirements. • Oversaw and managed the day-to-day operations of facilities, ensuring smooth execution of tasks and effective early-stage behov handling before transitioning to operational management. • Assisted in facility management to ensure efficient service delivery and client satisfaction. • Ensured an optimal working environment for field team staff by coordinating maintenance, cleaning services, and safety protocols. • Utilized AutoCAD, 3D Models, and Microsoft Office for documentation, coordination, and reporting. • Maintaine

P

Soft Services Lead – Supervisor

Pro Excel Property Managers, Inc,

Oct 2023 - Nov 2024 (1 year 2 months)

• Lead soft services staff, including cleaners, landscapers, and pest control technicians. Implemented new guidelines and policies for janitorial and landscaping services, including updated uniforms, standard tools and equipment, and monitoring checklists. • Scheduled shifts and assigned tasks, ensuring compliance with standard operating procedures and safety protocols. Instituted mandatory daily toolbox meetings at each site to ensure all team members are aligned on updates and concerns. • Oversee daily operations in cleaning, waste management, and landscaping. Implemented a monitoring checklist and a 52-week calendar to establish guidelines for maintaining the facilities at each project site. • Initiated the development of Terms of Re

S

Admin Executive – Office Manager

Synergy Ocean Maritime, Inc,

Mar 2023 - Jul 2023 (5 months)

• Oversee work visas, permits, travel applications, expenses, and accommodations for expatriate directors, employees, and Filipino superintendents, ensuring effective communication regarding immigration and travel updates. • Maintain compliance with permits and licenses, including PEZA, and resolved pending issues by coordinating re inspections, achieving 100% compliance with zero violations. • Monitor and manage stationery inventory and procurement, reducing unnecessary expenditures by 56% through effective vendor contracts. • Enhance office equipment maintenance and overall facilities management, increasing efficiency by 20% and resolving 90% of complaints related to housekeeping and maintenance. • Implement basic fire safety procedu

I

Property Management – Admin

Innoprime Property Services, Inc.

May 2017 - Mar 2023 (5 years 11 months)

Directly reports to the Property Manager and General Manager, overseeing daily operations and administrative tasks for three commercial and office properties in Filinvest

P

Property Management – Concierge

Jun 2016 - Apr 2017 (11 months)

• Oversee the building registration process and manage tenant visitor access. • Operate a multi-line phone system, screening and directing calls to the appropriate departments while addressing client concerns. • Maintain an organized and tidy reception area through regular coordination with housekeeping. • Establish a system for processing and releasing building permits to ensure efficient evaluation and approval. • Utilize Google Sheets for tracking tenant information and managing schedules, enhancing overall operational efficiency. • Implemented payment processing systems, including PayPal, to facilitate smooth transactions for tenant services and reservations, ensuring a seamless experience for residents and visitors alike.

A

Reservations Officer

Avant Serviced Suites,

Oct 2015 - May 2016 (8 months)

• Manage daily correspondence and process reservations from partner accounts, travel agents, and hotel departments. • Handle new reservations, amendments, and cancellations based on guest requests. • Establish an in-house calendar system and partnership with Agoda for efficient booking management. • Perform administrative tasks, including contract and advertisement creation, and manage consumables inventory.

F

Front Desk Associate

Jul 2015 - Sep 2015 (3 months)

• Manage the in-house calendar and oversee guest check-in and sign-in records. • Deliver exceptional customer service to all guests and unit owners. • Support the housekeeping and food and beverage teams by ordering supplies as needed.

Christal Lie Argana

About

Detail

Contact Christal regarding:

Timeline

Résumé

Languages:

Christal's behavioral traits
Christal's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.