Chloe Clements

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Home Interior Stager

Verk & Co.

Feb 2025 - Current (1 year 3 months)

• Prepare a house for sale by making it look as appealing as possible to potential buyers • Install furniture and other items to decorate buyers' homes, then remove the staging items when the home goes off the market • Studied business leadership and marketing centered around Real Estate • Engaged group discussions and excellent marketing business approaches

Client Support Specialist II

Lyra Health

Nov 2021 - Jul 2025 (3 years 9 months)

• Fields and triages client requests across all Lyra Services. Flexibility with navigating through internal tools and systems to support answers and triage. • Connects with clients over the phone and chat to support General Questions and High-Risk Members around connecting to care, benefits, and triaging requests. • Demonstrates strong interpersonal skills and team collaboration. • Engages in feedback and frequent self-assessment of strengths and areas for growth.

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Financial Manager

DNC Construction, LLC.

Dec 2020 - Oct 2021 (11 months)

• Provided oversight for product development through projects and organized weekly team meetings. • Managed multiple projects simultaneously, developed budget requirements, and oversaw 5 operations associates. • Created invoices for purchase orders, followed up on outstanding invoices, and implemented office procedures. • Designed procedures to increase the efficiency of administrative duties, including filing and organizing records. • Designed procedures to increase the efficiency of administrative duties, including filing and organizing records. • Audited transactions, prepared documentation, reviewed account trends, and resolved complex financial issues. • Successfully facilitated communication of company or division-wide initiati

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Project Associate (Contract)

Viriya Consulting

Jul 2020 - Dec 2020 (6 months)

• Proactively execute a full sales cycle including preparation, qualification, presentation, and site-visits for final close and product implementation. • Assisted South Carolina school/businesses of disaster relief budgets from the CARES act throughout COVID-19. • Strategize for contingency planning and risk mitigation/schedule product deliverables, milestones and goals.

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Operations Associate

Midwest Medical ENT

Apr 2019 - Jun 2020 (1 year 3 months)

• Assured standard naming convention guidelines were adhered to. • Executed erroneous data cleanup in Lawson M3 in both the production and test environments. • Input and organized medical records and constant forms while maintaining a level of high quality. • Constructed attribute hierarchies in Lawson for item composition. • Established accurate surgical equipment orders for patients. • Processed shipping and receiving of orthopedic items for surgery.

Specialty Advance Scheduler

Kaiser Permanente

May 2016 - Mar 2019 (2 years 11 months)

• Strategically received and responded to over 100 phone calls for members and nurses to aid in securing medical care. • Replied to incoming emails and initiated responses by prioritizing issues to ensure critical matters were resolved first. • Continuously delivered optimal customer service support and efficiently performed a variety of administrative tasks. • Employed strong organizational and problem-solving skills to facilitate a streamlined and efficient billing system. • Performed a variety of clerical duties including filing, copying, organizing documentation, and reviewing all reports. • Efficiently composed and proofread business memos, letters, or reports to ensure error-free communication efforts. • Consistently responded

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