Chinaka Uzoma

Support Worker

Active Care Group

Jul 2022 - Current (4 years 1 month)

• Helping clients with daily tasks, such as laundry, housekeeping, and shopping • Performing healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists • Administering bedside and personal care, such as ambulation, and personal hygiene assistance • Assisting residents in activities of daily living to maintain health and dignity • Offering safety guidance protection to increase mobility for clients with impaired judgment. • Conducting one-to-one and group support sessions, helping service users to achieve care plan objectives. • Reporting on service user progress to senior staff, addressing concerns and suggesting appropriate action.

T

Waitress

THE GOOD EGG SOHO

May 2022 - Feb 2023 (10 months)

• Provided excellent customer service • Greeted and seated customers, ensuring a positive dining experience • Took and accurately communicated customer orders to kitchen staff • Served food and beverages promptly and professionally • Maintained a clean and organized dining area, clearing tables efficiently • Addressed customer inquiries and concerns with courtesy and efficiency • Collaborated with kitchen and bar staff to ensure smooth service • Demonstrated flexibility by working evenings, weekends, and holidays.

H

Care Assistant

HEALTH IS WEALTH HOME CARE

Jan 2019 - Mar 2022 (3 years 3 months)

• Assisted residents in and out of bed using safe lifting and transferring techniques • Coordinated medical appointments, errands, and social events • Prepared and served meals in alignment with established dietary restrictions • Changed bed linens and completed laundry tasks to maintain comfortable living quarters • Helped physically-challenged patients with access to beds, baths, and wheelchairs. • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene. • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments. • Maintained confidentiality and compliance standards for optimised

Client Record Officer

Stanbic IBTC

Apr 2015 - Mar 2022 (7 years)

• Organize, update and store records in either paper-based documents or electronic records • See to the day-to-day contact for scheme employers within the Pension Funds administered by PENCOM • Provide a help desk service to retirees as well as day to day support and advice. • Oversaw digitisation of printed materials. • Worked closely with internal and external support teams to resolve IT issues. Conducted manual, online and interactive media reference searches to • support customers. • Implemented conceptual models for storage, organisation and classification of library information. • Organised extensive collection of books, periodicals and printed media for easy retrieval.

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