Chimezie Justice Kalu

Chimezie Justice Kalu

About

Detail

Operations Management | Fulfilment | Supply Chain | Logistics | Customer Experience | Process Improvement | ERP | CRM | Team Leadership | Continuous Improvement
Lagos, Nigeria

Contact Chimezie regarding: 
work
Full-time jobs
Starting at USD600/month
Flexible work
Starting at USD6/hour

Timeline


work
Job
school
Education
folder
Project

Résumé


Jobs verified_user 0% verified
  • Sun King
    Senior Associate Fulfillment Specialist
    Sun King
    Apr 2025 - Current (1 year 6 months)
    I was in charge of managing the partners and vendor interactions. Also, handled logistics part of the business
  • Sun King
    Customer Fulfilment Specialist
    Sun King
    Oct 2022 - Apr 2025 (2 years 7 months)
    I worked closely with the partnership part of the business. I help onboard new partners and attend requests from sales team and process using SAP, Angaza and Zendesk
  • Greenlight Planet
    Customer Service Executive
    Greenlight Planet
    Oct 2021 - Apr 2025 (3 years 7 months)
    Calling and following up with customers to ensure to get value for their money
  • Autochek Africa
    Customer Service Representative
    Autochek Africa
    Jun 2020 - Mar 2021 (10 months)
    Charged with cold calling customers and convincing them to buy cars from us (through loan or cash).
  • Jumia Nigeria
    Failed Delivery Audit (Delivery Agent Audit)
    Jumia Nigeria
    Apr 2018 - May 2018 (2 months)
    I was a link between the delivery personnel and the customers to ensure what the delivery agents stated on the database was actually correct and not misleading
  • Jumia Nigeria
    Quality Check Agent
    Jumia Nigeria
    Sep 2017 - Nov 2017 (3 months)
    Ensure customers get quality at all times
  • Jumia Nigeria
    Customer Service Officer
    Jumia Nigeria
    Mar 2017 - May 2020 (3 years 3 months)
    My job here was a total customer experience. From Outbound, inbound, to email LOB.
  • T
    Customer Service / Sales
    TRACMASTER LIMITED
    Mar 2014 - Mar 2017 (3 years 1 month)
    I was in charge of the sales from the beginning to the delivery final.
  • Custodian Investment Plc
    Sales Representative
    Custodian Investment Plc
    Jan 2013 - Dec 2014 (2 years)
    I was tasked with selling insurance plans to customers. Turning potential customers to real customers.
Education verified_user 0% verified
  • Babcock University IlishanRemo Nigeria
    Master of Business Administration - MBA, Production and Operation Management
    Babcock University IlishanRemo Nigeria
    Jan 2025 - Current (1 year 9 months)
  • I
    Bachelor's degree, Library and Information Science
    IMO STATE UNIVERSITY OWERRI
    Jan 2007 - Dec 2011 (5 years)
Projects (professional or personal) verified_user 0% verified