I am a results-oriented Senior Fulfilment and Operations Specialist with a strong background in supply chain management, order fulfilment, logistics, and customer experience leadership. My experience spans the end-to-end fulfilment cycle — from inventory control and process optimization to customer engagement and after-sales support — ensuring efficiency, accuracy, and satisfaction at every touchpoint.
I excel in data-driven operations, process improvement, and cross-functional collaboration, leveraging tools such as SAP, Salesforce, Zendesk, Freshdesk, and OMS to drive performance and transparency. Recognized as a three-time “Super Star” in Operations, I am passionate about continuous improvement, operational excellence, and team development.
Open to opportunities in Operations Management, Supply Chain, or Customer Success, I bring a results-focused mindset, proven leadership, and a commitment to delivering measurable business impact in dynamic, growth-driven organizations.