Cheryl Arellano

Executive Assistant

Together Light Inc

May 2024 - Jan 2025 (9 months)

As an Executive Assistant, I handled confidential and sensitive information with discretion and tact, ensuring the utmost professionalism in all interactions. I managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time effectively. My role involved maintaining confidentiality with sensitive documents, ensuring proper storage and distribution as needed, while also processing travel expenses and reimbursements for the executive team and senior management group. I prepared reports, presentations, and correspondence on behalf of the executive, demonstrating my skills in presentation preparation and report preparation. Additionally, I organized and maintained files, records, and key

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Value Designer/Customer Response Consultant

Mastro Luxe Inc

Oct 2023 - Current (2 years 11 months)

Conduct thorough inspections and evaluations of properties, goods, or assets. Analyze data such as market trends, comparable values, and historical information to determine accurate valuations. Prepare detailed, well-documented appraisal reports for clients. Consult with clients to understand the purpose of the appraisal and provide professional recommendations as needed. Maintain up-to-date knowledge of market conditions and appraisal techniques. Respond promptly and professionally to customer inquiries via phone, email, chat, or social media. Resolve product or service issues by clarifying the customer's concern, determining the root cause, and offering appropriate solutions. Collaborate with other departments to escalate or resolve compl

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Admin/HR Manager

Beelux Cowork

Jul 2020 - Oct 2023 (3 years 4 months)

As an Admin/HR Manager, I initiated the employee evaluation process and recommended policy changes to propel staff progress toward desired readiness goals. I evaluated and resolved employee performance-based claims and harassment incidents while spearheading the company's talent acquisition and recruitment processes. This involved screening, interviewing, and hiring candidates to facilitate smooth recruitment procedures. I provided support to employees with various HR-related issues and liaised with heads of department to find resolutions. Additionally, I compiled and updated employee files in electronic and paper formats to maintain accurate records, drafted termination paperwork, and conducted exit interviews to comply with release proced

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Boutique Manager

Stores Specialists Inc

Apr 2011 - Jul 2020 (9 years 4 months)

As a Boutique Manager, I forecasted sales performance to efficiently budget and order stock, while performing key-holding duties that included managing cash drawers, site security, and ensuring timely opening and closing of the store. I trained and supervised my team to deliver on store sales targets and reorganized the sales floor to enhance visual merchandising displays. My leadership led the branch to achieve maximum sales within the territory, consistently exceeding revenue forecasts. I managed cash and reconciled tills with rigorous security measures, while also resolving complex customer inquiries, disputes, and complaints. To boost customer satisfaction metrics, I designed and implemented effective practices. Additionally, I managed

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Shift Manager

Chowking Food Corp

Oct 1999 - Aug 2001 (1 year 11 months)

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