Responsible for team recruitment management, financing negotiation and other affairs
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Trip.com Group English Customer Advisor
IBU Customer Support Center
Feb 2023 - Mar 2023(2 months)
By phone, chat or email, in English to assist in Trip.com to buy tickets for customer inquiries and concerns. Communicate effectively with customers. Support and assist colleagues and team leaders. Inside and outside to promote Ctrip's culture. Assist to complete team leader/supervisor assigned special project.