C
Chelsea Gaudet
About
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Senior Account Manager
Greensboro, North Carolina, United States
Résumé
Jobs
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Senior Account ManagerSMXJul 2016 - Apr 2023 (6 years 10 months)Staff Management SMX - Bethlehem, PA Current business partner responsible for employee and leadership relations for a 450-employee peak headcount in a fast-paced e-commerce operational environment. Managing a budget of approximately 3% of annual revenue or approximately $150K, full time staff of 6 with seasonal ramp to 10 to include salaries, benefits, recruitment, and retention while processing $2.4mil in associate payroll. Also administered year-end performance management for site level staff, including performance ratings, salary reviews and recommendations, succession planning and performance improvements plans. Negotiated and managed secondary staffing companies in support of various clients.- Operations ManagerSMXStaff Management SMX - Bethlehem, PA Operations manager with the responsibility of daily recruiting activities and day to day operations of floor team members. Worked closely with senior management to determine staffing requirements and identified and recommended potential recruitment strategies to garner best in class talent. Processed payroll for of over $5.4mil and 480K hours. Scheduled and administered onboarding orientation and safety training classes including OSHA, WPV, GMP and others.
- Account ManagerSMXStaff Management SMX - Indianapolis, IN Promoted from Client Implementation Manager to Account Manager for start-up facilities managing the Human Resources and hiring functions. Core duties included interviewing, on-boarding of hourly and salaried personnel, positive and negative performance counseling, and company HR policy compliance. Partnered with clients to develop, maintain, and alter pre-employment background grids based upon market changes.
- Client Implementation ManagerSMXStaff Management SMX - Nationwide Initially hired as a Client Implementation Manager with 100% travel. Primary responsibility was to set-up new clients. Responsible for hiring and training long term staff, initiate recruitment campaigns, develop HR policies and procedures, implement safety and orientation programs, and hire initial forecasted headcount needs. Created presentation materials educating employees on benefits programs, Safety, GMP and employee handbook and served as point of contact on the same.
Education
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- Bachelor of BusinessPalm Beach State College