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Chas Copeland

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Florida, United States

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work
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  • ICIMS
    Principal Account Executive, Enterprise (East Territory)
    ICIMS
    May 2022 - Aug 2025 (3 years 4 months)
    • I sell complex SMB/Mid-Market/ Enterprise IT consulting/ IT solutions. including SaaS, CRM/ERP/ HCM software. • A passion for helping customers solve business issues with advanced technology solutions. • Ability to effectively communicate with customers, build relationships, and uncover opportunities with a value-based approach. • Displays negotiation skills and ability to navigate a customer's internal organization (finance, legal, IT). • Ability to clearly present material and effectively overcome objections. • Communicate with and influence multiples layers within organizations, including Senior Leadership. • Ability to work both independently and within a team environment. ◦ Quota assignment of $2M with average deal size of $10
  • I
    Account Director
    INRY ServiceNow Elite Partner
    Nov 2021 - May 2022 (7 months)
    • Own Tier 1 accounts for the primary objectives to increase customer satisfaction and revenue. Evaluating customer needs to suggest strategic roadmaps, upgrades, additional features adoption or best practices. • Maintain customer relationships and ensuring customer satisfaction. • Provide reports back to our delivery and Solution strategy teams on product and project performance. • Identify Industry specific trends and work with the Solution Strategy team to package additional offerings to respond to evolving needs. • Tracking and reporting on account metrics with an eye on continuous improvement. Work functionally with Sales, Solutions Engineering and Delivery during account transitions, project deliveries and account growth. • Own and dr
  • Nice Software
    Enterprise/SMB/Mid-Market Software Sales Account Executive & Managed Services Sales Executive (Cloud/NOC)
    Nice Software
    Mar 2015 - Nov 2021 (6 years 9 months)
    The NICE Managed Services/Cloud and Software Sales offerings help businesses get continued value through Enterprise Software Solutions, and Cloud applications. As the Managed Services Sales Executive, I am the primary driver of sales relating specifically to this distinct product. Call points include CEO, CIO, and VP levels. Developed go-to-market strategy and maintain pipeline with focus on Cloud, HCM, CEM, CX, AI, CRM, RPA, Analytics, Robotics, MSP, Enterprise software and network operations. New business development and account management through strategic value-based selling, business case definition, ROI and needs analysis. Personal Achievements
  • U
    Enterprise/SMB/ Mid-Market Software Sales Account Executive for Gateway Solutions &MSP Sales/Cloud (Remote Position)
    US Bank (Elavon)–
    Jul 2008 - Mar 2015 (6 years 9 months)
    Negotiated and closed SaaS products within target rate of return. Managed the administration of Institutional Trust accounts of diverse sizes with a high-level of expertise consistent with governing document requirements, regulatory guidelines and policies and procedures. Served as one of the client's primary contacts, delivering an elevated level of customer service. Identified business based on knowledge of clients, markets, products, presentations, and services. Implemented and maintained an effective referral network and call program to promote sales. • Responsible for the full end-to-end sales cycle. Discover to Close. • Quota achievement of 100% • Average deal size: $300K-$3M • Consistently ranked in top 5% monthly • Closed multi