Results-driven banking and customer service professional with over 20 years of experience in banking, accounting, customer relations, cash management, and administrative support. Skilled in loan processing, due diligence, data entry, compliance procedures, and account coordination. Strong ability to manage customer relationships, resolve issues efficiently, and maintain accuracy in fast-paced environments. Experienced using banking systems, Microsoft Office applications, Slack, and Zoom. Seeking remote or online opportunities where strong communication, organization, and analytical skills can contribute to business growth and customer satisfaction.