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charlotte imperial

About

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San Juan City, Metro Manila, Philippines
Contact charlotte regarding: 
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Full-time jobs

Timeline

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Job
school
Education

Résumé

Jobs verified_user 0% verified
  • S
    Growth Consultant
    StaffX
    Jul 2025 - Apr 2026 (10 months)
    • Qualified leads through strategic outbound B2B and inbound call execution.
    • Conducted thorough follow-ups for client discovery via calls and emails.
    • Identified client needs to offer bespoke offshore solutions during calibration.
    • Optimized sales pipelines with HubSpot CRM, GHL CRM, Outlook, and Zoho.
    • Executed payment processes using HubSpot and Zoho before recruitment and onboarding.
  • Staff Domain
    Growth Consultant
    Staff Domain
    Jul 2024 - Jul 2025 (1 year 1 month)
    • Qualified leads through strategic outbound B2B and inbound call execution.
    • Conducted thorough follow-ups for client discovery via calls and emails.
    • Identified client needs to offer bespoke offshore solutions during calibration.
    • Optimized sales pipelines with HubSpot CRM, Microsoft's Outlook and Teams and Zoho.
    • Executed payment processes using HubSpot and Zoho before recruitment and onboarding.
  • TATA
    Senior Process Associate
    TATA
    Aug 2023 - Jul 2024 (1 year)
    • Managed inbound and outbound sales retention efforts for AGL and Optus.
    • Drove cross-sell and upsell initiatives to maximize customer value.
    • Enhanced customer satisfaction and retention rates through strategic lifecycle management.
  • The Point Company
    Sales Development Representative
    The Point Company
    Jan 2021 - Jun 2023 (2 years 6 months)
    • Facilitated lead generation through outbound B2B sales efforts and appointment settings.
    • Qualified meetings with key decision makers for IT conferences to optimize event outcomes.
    • Focused on converting qualified leads into software purchases by engaging key decision makers.
  • C
    Customer Service Representative
    Colewell Marketing Inc.
    Mar 2016 - Mar 2020 (4 years 1 month)
    • Ensured compliance during inbound and outbound calls while managing end-to-end onboarding.
    • Facilitated payment processing through credit and debit cards efficiently.
    • Assisted clients with account setup, verification of documents, and approval requirements.
    • Endorsed clients to subject matter experts for relevant training programs
Education verified_user 0% verified
  • D
    Bachelor Degree in Consular and Diplomatic Affairs
    De La Salle College of St. Benilde
    Jun 2004 - Sep 2008 (4 years 4 months)