Charlie Hicks Jr.

Charlie Hicks Jr.

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Quality Career Development Coach at Rocket Salary
Detroit, Michigan, United States

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Jobs verified_user 0% verified
  • X
    Program Manager
    XIN POINT NORTH AMERICA INC
    Nov 2022 - Mar 2023 (5 months)
    Provided key support in program management by monitoring timelines, hosting cross-departmental meetings, and utilizing performance trackers to drive tasks to completion. Ensured program alignment and successful delivery through effective communication with stakeholders.
  • X
    Corporate Quality Manager
    XIN POINT NORTH AMERICA INC
    Aug 2022 - Mar 2023 (8 months)
    Corporate Quality Manager | Injection Molding & Chrome-Plated Interior & Exterior Door Handles As the Quality Manager for the GM T1XX program, I tackled quality and program management challenges, focusing on resolving critical issues in manufactured injection-molded and chrome-plated components to ensure customer satisfaction. 1. Customer-Focused Quality Leadership: Managed and resolved complex quality issues for multiple customers, including on-site travel to address containment needs and ensure seamless production. 2. Cross-Functional Collaboration: Partnered with cross-border teams to address operational risks, streamline production processes, and uphold consistent quality performance in both injection molding and chrome plating applicat
  • A
    Quality Assurance Manager
    Acme Mills
    May 2020 - Aug 2022 (2 years 4 months)
    Quality Assurance Manager driving strategic initiatives to achieve and maintain ISO 9001 re-certification, and creating a robust Quality Management System from the ground up. 1. ISO 9001 Re-Certification Success: Spearheaded company-wide efforts for ISO 9001 re-certification, coordinating cross-departmental compliance, audits, and quality initiatives to ensure seamless and successful certification renewal. 2. Quality Management System Development: Designed and implemented a comprehensive Quality Management System (QMS), establishing standardized processes, procedures, and quality protocols to enhance operational consistency and compliance. 3. Multi-Faceted Quality Leadership: Applied expertise in quality assurance methodologies, continuous
  • R
    Quality Career Development Coach
    Rocket Salary
    Apr 2020 - Current (6 years 7 months)
    Helping Quality Professionals Escape Dead-End Roles ๐Ÿ˜ฉ & Step Into Six-Figure Careers โญ๏ธ๐Ÿ’ฐ โ€” by Building a High-Value Identity and Career Strategy ๐Ÿš€ | DM the word "GROWTH" I'll give you some FREE Resources to START! Our hybrid approach blends personalized one-on-one coaching with an in-depth online course curriculum to deliver a comprehensive career transformation experience. Some of our results: ๐Ÿ’ฅ Keenan went from $15/hr driving DoorDash for extra income to โžก๏ธ $78K salary at John Deere within weeks of joining Rocket ๐Ÿ’ฅ Kenny went from a $50K salary to โžก๏ธ $90K salary within months of joining Rocket ๐Ÿ’ฅ George went from $25/hr to โžก๏ธ an $80K salary at Tesla, with a relocation package that included moving from MI to CA ๐Ÿ’ฅ Sunmi went from $19
  • Magna International
    Quality Engineer
    Magna International
    May 2018 - May 2020 (2 years 1 month)
    Customer Quality Engineer for the GM C1YC Program (Headlamps and Tail Lamps) | Primary Quality Contact for GM Lansing Plant As the lead problem solver for critical manufacturing challenges within the GM Lansing plant, I specialize in rapid root-cause analysis and cost-saving quality initiatives, certified in Red X Methodology. Problem-Solving Leader: Spearheaded and resolved the plant's most complex manufacturing issues through strategic Red-X problem-solving frameworks, including developing comprehensive Strategy Diagrams and Project Definition Trees. Key Achievements: 1. Resolution of Headlamp Basket Defect: Identified and eliminated a persistent, year-long headlamp broken basket issue, enabling management to cease sorting operations, res
  • E
    Quality Engineer
    ElringKlinger AG
    Dec 2017 - May 2018 (6 months)
    Customer Quality Engineer | Quality Leader for 20-Part Portfolio Across Six Global Ford Plants (My tenure was limited to six months due to cultural fit considerations.) Oversaw the quality management of 20 critical part numbers for six Ford plants spanning North America, Europe, and Asia. I served as the primary quality contact, ensuring alignment with Ford's stringent quality standards, driving customer satisfaction, and maintaining production excellence. 1. PPAP & APQP Leadership: Spearheaded new part launches, consistently securing Phase 3 Part Submission Warrants (PSW) and meeting all Advanced Product Quality Planning (APQP) milestones using Fordโ€™s eAPQP system. 2. Stakeholder Collaboration: Facilitated Ford SQE and STA reviews during P
  • H
    Quality Engineer
    HA Automotive
    Jan 2016 - Dec 2017 (2 years)
    Customer Quality Engineer & Acting Quality Manager | Established HAโ€™s North American Quality Department As the first and sole Customer Quality Engineer in North America for HA, I was entrusted with creating and leading the Quality Department, ensuring seamless integration of quality systems and forging a robust customer-facing quality strategy. 1. Strategic Oversight: Authorized financial and purchasing documents as a representative of the Quality Department, aligning operational goals with quality-driven initiatives. 2. Program Readiness Assurance: Collaborated closely with GM on Dimensional Match Checks to prepare for critical program launches, ensuring precise dimensional compliance and readiness. 3. Quality Deliverables Leadership: Dire
  • E
    Quality Engineer
    Eberspaecher
    May 2015 - Jan 2016 (9 months)
    Quality Control Engineer | Ensuring Production Excellence for Commercial Vehicle Exhaust Parts 1. Maintained production quality for commercial vehicle exhaust systems, implementing key quality control measures and data-driven insights. 2. Quality Issue Management: Led management presentations to promptly address and resolve quality concerns. 3. Data Analysis Tools: Developed custom data templates to streamline automotive testing results. Process Documentation: Authored and refined 400+ page Work Instructions to enhance automotive assembly line efficiency.
  • Meritor
    Mechanical Engineering Intern
    Meritor
    Jan 2012 - Jan 2014 (2 years 1 month)
    Mechanical Engineering Intern โ€ข Tracked data results for a variety of commercial automotive parts performing fatigue and durability testing. Performance Analysis Lab Engineer โ€ข Analyzed failed field return military components, commercial brake inspections and axle carrier inspections. โ€ข Evaluated parts for design and performance upgrades. โ€ข Benchmarking assessments on Axle carriers for new oil supply systems. Brake and Axle Dynamometer Test Lab Technician โ€ข Setup commercial brake and axle components on dynamometer with proper test fixtures based on component measurements. โ€ข Performed durability tests and logged test issues with Product Engineering to communicate issues and assisted in problem resolution. โ€ข Monitored test parameters such as
Education verified_user 0% verified
  • Schoolcraft College
    Business, ENGINEERING
    Schoolcraft College
    Jan 2014 - Jan 2015 (1 year 1 month)
Projects (professional or personal) verified_user 0% verified
  • R
    Root Caused Major Issue Costing $600K in Warranty Cost
    Nov 2018 - Current (8 years)
  • B
    Broken Basket Solved Saving $50K/mo. in Sorting Cost
    Sep 2018 - Current (8 years 2 months)
  • P
    Product Performance Evaluations (Warranty Investigation)
    Jul 2014 - Current (12 years 4 months)
    โ€ข Responsible for the tear down and building up of JLTV Planetary Wheel Ends on spin test rig. โ€ข Inspected the wheel end seals for leaks, documented the results and tracked the temperatures to ensure test quality. โ€ข Worked a holiday weekend during this warranty investigation test to ensure that it was complete before the deadline.
Awards verified_user 0% verified
  • Brainz Magazine
    1 of 500 Brainz Global Award for Rocket Salary
    Brainz Magazine
    Nov 2020
  • M
    Red X Problem Solved - Broken Basket Cost Savings
    Magna Corporate
    Jan 2019
    I am extremely honored and humbled to accept this award from Magna Corporate for finding the Root Cause to the Broken Basket issue, which was costing our plant $48K/mo.