Information Technology Specialist
SK Logistics Services LLC
Nov 2020 - Feb 2021 (4 months)
As an Information Technology Specialist, I was responsible for maintaining and troubleshooting various IT systems to ensure optimal performance and user satisfaction. My role involved diagnosing hardware and software issues, implementing solutions, and providing technical support to end-users. Additionally, I handled chat support and email support inquiries, addressing user concerns promptly and effectively, which enhanced overall communication and service delivery within the organization.