Chanelle Quickfall

BusinessDevelopmentRepresentative-VirtualAssistant

Urbantz

Mar 2025 - Sep 2025 (7 months)

Conducted lead generation using Dealfront, Lusha, and HubSpot-provided lists. Performed personalized outreach via LinkedIn, calls, and email campaigns. Supported AEs by delivering sales-ready leads and maintaining records in HubSpot.

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ClientSuccessManager - USMarket

Huzzle Recruitment

Mar 2025 - Aug 2025 (6 months)

Conduct onboarding calls with members of the GFU trading community, aligning community resources with their trading goals. Acted as a Virtual Assistant, proactively engaging with members through chat and personalized follow-ups. Focused on retention and satisfaction by ensuring seamless onboarding and continuous engagement.

BusinessDevelopmentExecutive

Xaltius

Oct 2024 - Dec 2024 (3 months)

Conducted onboarding calls via Zoom with students, selling short courses and master's programs. Handled inbound enquiries from Instagram, WhatsApp, and LinkedIn. Executed outreach campaigns and consistently achieved enrollment targets.

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BusinessDevelopmentRepresentative

XTCC

Sep 2024 - Dec 2024 (4 months)

Served as an Appointment Setter on a new campaign focused on LinkedIn lead generation. Coordinated schedules and supported pipeline growth with quality appointments.

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SalesCoordinator

RocketCharities

Aug 2024 - Jan 2025 (6 months)

Nurtured new leads and re-engaged former clients who had previously ordered or received quotes. Handled inbound live chat inquiries and provided accurate quotes. Converted 80%+ of quotes into sales, strengthening customer retention and partnerships.

IndependentDistributor - CommissionONLY

Nuskin

Aug 2024 - Dec 2024 (5 months)

Conducted cold outreach and lead generation to build a client base. Recruited and managed a small team, overseeing sales activities and coaching.

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BusinessDevelopmentExecutive

StrategyInsights

Feb 2024 - May 2024 (4 months)

Worked as a Lead Generator & Appointment Setter, performing cold calling and emailing. Sourced leads via LinkedIn Sales Navigator and other platforms. Maintained quotas of 200+ weekly connections, 300+ emails daily, and 100+ calls daily, booking 60+ appointments every sales cycle.

CustomerSuccessManager-VirtualAssistant

TheStudio

Jan 2023 - Jan 2024 (1 year 1 month)

Managed inbound calls, emails, and live chat, guiding leads through the full sales cycle (cold outreach) Converted inbound/outbound leads into closed sales opportunities. Ensured high-quality customer experiences by balancing account management with new business generation.

AppointmentSetter-VirtualAssistant

Clipboard Health

Feb 2022 - Dec 2022 (11 months)

Contacted decision-makers at medical facilities to probe staffing needs and pitch SaaS scheduling solutions. Secured placements for registered medical staff while selling SaaS-based scheduling tools. Conducted training sessions for team members on cadences/templates. Consistently achieved KPIs: 80–100 calls daily plus weekly appointment targets.

Back-Office-VirtualAssistant-InOffice(CapeTownBased)

EXL Services

Oct 2020 - Dec 2021 (1 year 3 months)

Focused on back-office administrative tasks for US and India clients. Managed multiple processes, including insurance claims investigations and VIN verification. Promoted to Subject Matter Expert (SME), training staff on processes I specialized in. No cold outreach; purely Virtual Assistant support.

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AcquisitionSpecialist

EDPF(Property)

Jun 2019 - Jun 2020 (1 year 1 month)

Conducted mass cold outreach via email to generate interest in home offers under the EDPF program. Handled inbound calls, emails, and texts in response to outreach, qualifying and nurturing leads within the CRM. Sent 100+ follow-up texts daily to prospects previously interested in offers. Managed pipeline nurturing, regardless of prospect interest, ensuring accurate tracking in CRM. Consistently achieved KPIs by securing 2–3 home acquisitions per month.

Chanelle Quickfall

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Chanelle Quickfall

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