Cristian Fernando Vivas Reyes

Cristian Fernando Vivas Reyes  new_releases

About

Detail

Quality coordinator
Departamento del Valle del Cauca, Colombia

Contact Cristian regarding: 
work
Full-time jobs
Starting at COP3M/month ~USD744/month
connect_without_contact
Finding mentors
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • S
    Quality Coordinator public Remote experience
    Sterling
    Feb 2022 - Current (3 years 7 months)
    Standardization of processes related to team performance in LatAm (Mexico, Colombia, Brazil), creation of KPI's related to operation volume in LatAm, Brazil), creation of KPI's related to LatAm operation volume, Control and follow up of monthly closing balances related to invoicing, ticketing system administrator for LatAm. Control and follow-up of monthly closing balances related to billing, ticketing system administrator for LatAm.
  • EMPSII SAS
    Analista de Proyectos y Consultoría
    EMPSII SAS
    Jun 2014 - Dec 2021 (7 years 7 months)
    Management of Mithra business software (invoicing of more than 10 clients, registration of contracts, settlement of energy tariffs, client support), typing, updating and verification of 35 agents corresponding to the tariffs of the Colombian energy sector, training to end users, inventory management of the marketing area, updating client database, creation of product promotion images, email marketing, support and follow-up of incidents in the development area and support in reports to the project management and consultancy. Achievements: Successful completion of project implementation for different clients. Successful email marketing campaigns achieving loyalty and attracting new customers. customers. Successful development of training sess
  • Ocupar Temporales
    Auxiliar de Cartera Nacional
    Ocupar Temporales
    Jun 2012 - Jan 2014 (1 year 8 months)
    - Implementation of new system. Compliance in closing of carte Coordination of 13 clients' portfolios at national level, handling of portfolio documents, cash receipts, credit notes, invoices at national level, customer service, handling of Novasoft operating program, experience in creating cost centers and agreements to enter personnel into the system, assisting in the delivery of reports to management.
Education verified_user 0% verified
  • Universidad Icesi
    Diplomatura Gobierno de TI-ITIL
    Universidad Icesi
    Feb 2019 - Apr 2019 (3 months)
  • U
    Especialización en Administración de Negocios
    Universidad del San Buenaventura Cali
    Jul 2017 - Nov 2018 (1 year 5 months)
  • Institución Universitaria Antonio Jose Camacho
    Diplomado en Coaching
    Institución Universitaria Antonio Jose Camacho
    Dec 2016 - Jan 2017 (2 months)
  • Institución Universitaria Antonio Jose Camacho
    Administrador de empresas
    Institución Universitaria Antonio Jose Camacho
    Jan 2012 - Jan 2017 (5 years 1 month)