Customer service representative
PandaDoc
Sep 2021 - Dec 2021 (4 months)
- Outreach for potential clients through cold calling, cold email, social
selling,... Generating qualified leads and turning leads into qualified prospects, in order to spawn sales opportunities.
- Understand and identify client needs to present them with accurate
suggestions and solutions in terms of products and services.
- Ability to adapt quickly to tech, new trends, and changes in
customers’ behavior in order to stay competitive.
- Keep up with market changes, new products & services, and finance
in terms of pricing changes and payment plans.
- Arrange calls and meetings between prospects and account executives or managers.
- Identify and secure new clients using various tools, besides
developing long-term relationships with current cu