Bilingual Business Development & Retention Specialist — Outbound Prospecting · Win-back · SAP · Shopify · Cold Calling · Pipeline Build
Sonora, Mexico
Bilingual (EN/ES) Business Development Specialist with strong experience in outbound prospecting, customer win-back, and pipeline building across high-volume B2B and B2C accounts. Proven with CRM workflows (SAP, Shopify), cold-calling programs, and cross-functional coordination to move deals from discovery to close.
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Business Development
Gila Software
Jun 2025 - Current(1 year 2 months)
• Spearheaded lead generation efforts through targeted cold calls and follow-up campaigns, enhancing client engagement. • Maintained an organized CRM system to ensure no sales opportunity was overlooked, improving efficiency.