Cesar Bautista Sitchon

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Research and Bil ling Analyst

Paradigm Seniors

Jun 2025 - Jul 2025 (2 months)

As a Research and Billing Analyst at Paradigm Senior Services, you were responsible for managing the end-to-end billing cycle, ensuring claim accuracy, EVV compliance, and coordination with providers, payers, and internal teams. You handled various Medicaid payers including Aetna, processed billing data from systems like Alora Plus and WellSky, and uploaded reports to PCS (Provider Claim System). You also actively communicated with insurance reps, tracked claim statuses, and escalated denials when necessary. Key Responsibilities: • Extracted and compiled completed visit reports from Alora Plus using defined billing cycles (Monday-Sunday). • Utilized Paradigm's standardized billing template for generating weekly reports. • Uploaded comple

Medic al Coder/Biller - Schedul ing Special ist

Float Health

Oct 2024 - Jul 2025 (10 months)

• Assigned accurate CPT, ICD-10, and HCPCS codes to patient records, ensuring compliance with insurance and healthcare billing regulations. ◦ Managed the complete medical billing cycle, including claim preparation, submission, and appeal handling to minimize denials and ensure timely reimbursements. ◦ Coordinated scheduling among patients, nurses, and pharmacies to reduce appointment conflicts and improve care continuity. ◦ Enforced HIPAA compliance and documented healthcare records accurately. ◦ Acted as a communication bridge between healthcare providers, insurance companies, and patients. ◦ Maintained financial health through consistent monitoring of collections and outstanding balances. ◦ Provided frontline patient support

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Business Development Representative

Ares Projects

Jun 2024 - Jul 2025 (1 year 2 months)

• Identified and partnered with 150+ Amazon Health & Household brands for multi-marketplace expansion. ◦ Conducted in depth Amazon product listing audits and implemented optimization strategies for better visibility and conversion. ◦ Created and managed Amazon PPC campaigns to drive high ROI and lower advertising costs. ◦ Consulted clients on cash flow management, demand planning, and inventory optimization. ◦ Scaled brands across 15 global Amazon marketplaces, contributing to a 54% revenue increase in less than 6 months.

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Business Development Manager

Concierge Live LLC

Dec 2023 - Jul 2025 (1 year 8 months)

• Developed tailored sales pitches for clients in the events and corporate travel industry. ◦ Led full-cycle sales initiatives: prospecting, presentations, negotiations, and closing. ◦ Collaborated with marketing and operations to customize service offerings and meet client goals. ◦ Monitored industry trends and generated competitive analyses to refine strategy.

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Account Manager

VLM (Virtual Lead Manager)

Mar 2022 - Jul 2025 (3 years 5 months)

• Created and executed lead generation strategies across email, social media, and landing pages. ◦ Researched and segmented target markets to improve conversion rates. ◦ Maintained CRM records and automated follow-up processes for maximum lead engagement. ◦ Reported on key metrics, including pipeline health and lead source performance. • Managed client portfolios, ensuring deliverables aligned with expectations and KPIs. ◦ Improved client communication and remote team collaboration using Slack and RemoteHQ. ◦ Directed a $30K ad spend campaign that generated $500K monthly revenue. ◦ Enhanced content marketing strategy, boosting social engagement by 40%.

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Business Development Representative

Emapta Versati le Services Inc.

Mar 2020 - Jul 2025 (5 years 5 months)

• Scheduled and qualified appointments with key decision-makers. ◦ Utilized Salesforce and HubSpot CRM for sales funnel tracking and lead management. ◦ Negotiated and closed high-value B2B deals. ◦ Built and nurtured long-term client relationships.

Consultant - Sales Support

Sutherland Global Services

Feb 2016 - Jul 2025 (9 years 6 months)

• Generated over Php 15M in qualified leads through outbound calling and email campaigns. ◦ Consistently met and exceeded sales KPIs: 40 calls/day, 10 meetings/week, and 2 closed deals/week. ◦ Streamlined sales strategies, resulting in 80% YoY revenue growth. ◦ Maintained accurate records of client interactions in CRM.

Technic al Representative

Alorica

Dec 2014 - Jul 2025 (10 years 8 months)

• Delivered technical support for AT&T U-verse customers. ◦ Diagnosed and resolved complex technical issues while promoting additional services. ◦ Consistently recognized for performance and service delivery quality.

Customer Sales Representative

Access Worldwide

Nov 2012 - Jul 2025 (12 years 9 months)

• Resolved customer issues related to billing and services. ◦ Conducted product demonstrations, upsold premium features, and boosted customer loyalty. ◦ Regularly surpassed sales quotas through consultative selling techniques.

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Telesales Representative

SITEL PHILIPPINES INC.

Oct 2010 - Jul 2025 (14 years 10 months)

• Promoted financial products to customers through outbound calling. ◦ Provided tailored financial solutions, boosting customer engagement and retention. ◦ Recognized for achieving 100% CSAT and exceeding quarterly targets.

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Telesales Representative

Spark Marketing & Research

Apr 2008 - Jul 2025 (17 years 4 months)

• Contacted potential clients to renew service subscriptions. ◦ Collected market data and provided feedback to improve product offerings.

Cesar Bautista Sitchon

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