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FRAUD RISK & TECH SUPPORT

ModSquad

Experience in fraud risk management and technical support, adept at analyzing complex datasets to mitigate financial risks and resolving technical issues to ensure seamless user experiences. Proven track record of reducing fraud incidents and achieving customer satisfaction rating through data-driven strategies and exceptional service using tools such as: Zendesk, SpotifyTools, JIRA, Tier 2, YOTI
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DIGITAL MARKETING & CLIENT FACING

White Label Solutions

Executing high-impact campaigns and building strong client relationships in E commerce, funnels and closing deals. Proficient in Meta Ads, SemRush, SEO, PPC, and marketing tools like GoogleAnalytics, GoHighLevel and Salesforce, achieving lead generation. Skilled in presenting data-driven insights to clients, boosting satisfaction. Eager to drive brand growth and client loyalty in a dynamic environment.
QUALITY ANALYST & RETENTION

Callzilla

Results-driven Quality Analyst and Retention Specialist with over 2 years of experience optimizing processes and fostering client loyalty in the telecomunication industry. Skilled in data analysis, process improvement, and client relationship management.Proficient in Microsoft Office 350, PlayVox, Power BI, Tableau, SQL basics. Passionate about delivering high-quality services and enhancing client satisfaction.
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LEAD GENERATOR & APPOINTMENT SETTER

Axiom Payments

Identify prospective clients, nurturing leads, and scheduling qualified appointments to support sales teams. Skilled in leveraging various prospecting methods, including cold calling, email campaigns, and social media outreach, to generate new business opportunities. Managing Hubspot systems and tracking outreach efforts to ensure consistent follow-up and pipeline growth with different CRM.

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