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Incident Manager (Contractor)

Lucidity

Jul 2025 - Current (1 year)

Lead a team of associates and perform quality check on PIR, MTTR, monthly IM performance reports. Establish SOPs for optimization and drive roadmaps to completion.

SQL DBA (Contractor)

Pandoblox

Mar 2025 - Current (1 year 4 months)

Manage, maintain, and optimize DB environments. Provide client support for installation, configuration, patching, backup/recovery, performance tuning, and monitoring of databases.

9

Managing Partner

9Five Kitchen & Co.

Mar 2022 - Current (4 years 4 months)

Operations oversight, team management, strategic digital marketing and building periodic performance reports to drive business-driven decisions

P

Senior DBA Consultant

Petronas (Malaysia)

Nov 2021 - Jul 2024 (2 years 9 months)

Performed various database migration activities from on-premises to Azure Cloud (laaS & PaaS). Ensured encryption and adherence to security baselines using Azure Entra ID and AWS IAM. Utilized performance monitoring tools including SolarWinds DPA and Dynatrace. Utilized MyGenie for ITSM compliance and operations.

T

Director, Database Administration & Data Quality

The Results Companies (ResultsCX)

May 2018 - Jan 2022 (3 years 9 months)

Lead strategic oversight of DBA and Data Quality Control teams across global locations. Directed cloud migration initiatives to AWS (RDS, EC2, Aurora, Redshift). Developed reporting solutions using SSRS, Power BI, and AWS Quicksight. Oversaw budgeting, vendor management, and acquisition of new technologies.

I

Senior Database Administrator

Information Professionals, Inc.

Jan 2018 - Apr 2018 (4 months)

R

Database Administrator II

RealPage Philippines Inc.

Mar 2015 - Dec 2017 (2 years 10 months)

T

Database Administrator II

Transcom Worldwide (Philippines) Inc.

Sep 2013 - Mar 2015 (1 year 7 months)

T

Database Administrator

Trend Micro Inc.

Aug 2012 - Sep 2013 (1 year 2 months)

C

Information Security Administrator (Database)

Citibank, N.A. ROHQ

Oct 2010 - Aug 2012 (1 year 11 months)

A

Incident and Problem Manager

AU based Consultancy

Sep 2010 - Oct 2014 (4 years 2 months)

H

Technology Consultant / Asia Operations Lead

Hewlett-Packard Hong Kong Ltd.

Jul 2008 - Oct 2010 (2 years 4 months)

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