C
Cece Malabanan
About
Detail
Quezon, Philippines
Résumé
Jobs
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- PDigital Distribution ManagerPrivate Record CompanySep 2024 - Feb 2025 (6 months)• Led digital delivery operations for a catalog of independent music releases • Maintained relationships with digital service providers (Spotify, Apple Music, etc.) • Coordinated with internal teams for metadata, scheduling, and post-release support • Created and maintained documentation for distribution processes and client FAQs
Support Engineer - Pro ToolsAvid TechnologyApr 2024 - Sep 2024 (6 months)• Provided Tier 1–2 support for Pro Tools users (engineers, studios, creatives) • Diagnosed technical issues, guided users through troubleshooting, and handled escalations • Delivered post-sales customer education and knowledge base contributions- GJR ITSM Engineer (Post-Sales & Account Management)Global SaaS SolutionsNov 2022 - Apr 2024 (1 year 6 months)• Handled post-sales onboarding, configuration, and support for ITSM clients • Acted as a technical liaison between clients and engineering/product teams • Supported documentation, status reporting, and customer-facing training • Conducted performance reviews and advised on long-term system adoption
- PRecord ExecutivePink Rabbit StudiosNov 2018 - Nov 2022 (4 years 1 month)• Oversaw artist relations, release planning, and copywriting for promotional campaigns • Wrote bios, release notes, and press materials; coordinated with distributors and DSPs • Managed artist onboarding, handled release metadata, and post-launch follow-ups
Education
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- Bachelor of Science in Computer EngineeringSouthern Luzon State UniversityJan 2018 - Jan 2022 (4 years 1 month)
Projects (professional or personal)
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- MMMLeApp: A Mathematics Learning App for Filipino KidsJun 2022