Nicole Franco
About
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Marketing Professional
Bogotá, Bogota, Colombia
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Full-time jobs
Résumé
Jobs
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International Client Account ManagerITOSNov 2024 - Current (2 years)- International Client Account ManagerITOSMay 2023 - Dec 2023 (8 months)- Manage a portfolio of international clients, serving as the main point of contact for all inquiries and requests. - Develop and maintain strong relationships with clients, understanding their business needs and objectives. - Collaborate with internal teams to ensure client satisfaction and timely delivery of products/services Identify opportunities for upselling and cross-selling to increase revenue. - Monitor client accounts, ensuring payments are processed and invoices are issued accurately and on time. Show less
- Logistics CoordinatorLean Solutions GroupSep 2022 - May 2023 (9 months)- Use of CargoWise, integrated logistics management software. -Prepare and manage shipping documents, including bills of lading, packing lists, and invoices. -Ensure compliance with local, national, and international regulations regarding the transportation of goods.
- Assoc Solution Consultant InternACI WorldwideFeb 2022 - Aug 2022 (7 months)Collaborate closely with the sales team and third-party partners to develop account plans, value propositions, and long-term solution adoption strategies applying the market segment value propositions for ACI’s customers and prospects.
Education
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- Entrepreneurship and business management program, Business Administration and ManagementSoutheastern Louisiana University
- Postgraduate Diploma, Marketing - Corporate Account ManagementCentennial College School of BusinessJan 2024
- Customer Relationship ManagementTrailhead By SalesforceJan 2024
- Diploma in Management and Audit of Integrated Management Systems – HSEQUniversidad de la SabanaJan 2023
- bachelor, Bachelor's degree, Marketing and logistics administrationUniversidad de la SabanaJan 2017 - Jan 2022 (5 years 1 month)