Manage a diverse portfolio of global SaaS clients, with a focus on supporting international growth and expansion. Build and maintain strategic relationships with key stakeholders, drive product adoption and retention, and collaborate cross-functionally to resolve challenges and identify opportunities. Translate client feedback into actionable insights to support long-term success and scalability.
Customer Success Manager
DEEL
Apr 2025 - Oct 2025(7 months)
Responsible for managing a dynamic portfolio of global SaaS clients in fast-paced, high-growth settings. Build strong partnerships with key stakeholders, drive retention and adoption, and translate client feedback into actionable insights. Work cross-functionally to solve problems quickly and unlock opportunities for growth and scale.
Customer Success Manager
Invgate
Oct 2023 - Apr 2025(1 year 7 months)
Business Development Representative U.S.
Invgate
Jun 2022 - Oct 2023(1 year 5 months)
Specialized in outbound sales within the dynamic SaaS industry. Expert in prospecting, lead generation, and consultative selling across USA and Canadian markets.