Chris Ferraro

CISO and VP of Platform Engineering

Garner Health

Jun 2024 - Current (2 years 4 months)

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all.

I'm passionate about securing customer and company data and responsible for our Security, Platform, and IT departments.

My platform remit is to optimize spend (600k reduction in cloud spend my first calendar year) and implement ongoing spend efficiency plays to support our rapid growth.

I founded our Security and GRC functions, improving the security of the products we create, advancing our compliance posture (HIPAA/HITRUST/ISO27001/SOC2), while improving the developer and employee experience.

I established accountability for the programs I own via company-wide OKRs and departmental KPIs

J

Founder

Jackson Scott LLC

Oct 2018 - Current (8 years)

Jackson Scott, LLC provides technology and strategic management consulting services. Prior clients include:

- Melissa and Doug (toy company, Wilton, CT)
- Northwestern Mutual (financial/healthcare services, NY)
- TradeZero (financial services, NY)

References and portfolio available upon request ...

Senior Director of Engineering

Altana AI

Jan 2022 - Jul 2024 (2 years 7 months)

Altana provides observability into the world's supply chains and logistics.

While with Altana, I founded our security, platform and IT engineering teams. As with any other rapidly scaling startup, my goal was to build a secure, efficient platform that let developers and data scientists cook, while keeping company and customer data secure.

I was integral to our landing and keeping partnerships with various governments / agencies (specifically UK, US, and Australia) through secure development and platform engineering means.

While at Altana, I managed multiple managers and an engineering team that reached 50.

VP of Reliability Engineering

TradeZero

Dec 2020 - Dec 2021 (1 year 1 month)

My responsibility set included everything beyond software development, specifically: security, architecture, site reliability engineering, infrastructure, SDET/QA, as well as BO and overnight processing (i.e. ensuring client equity/buying power).
I was fortunate enough to lead a team of ~30 extremely talented (and more importantly) dedicated engineers whose purpose at TradeZero was to increase the value of the platform while simultaneously reducing the operating costs and risks.

CTO / VP of Engineering

Digital Assets Data Inc

Apr 2019 - Nov 2020 (1 year 8 months)

As CTO and VP of Engineering, I partnered with our COO/Head of Product to set the strategic direction of the firm, with our goal to become the analytics platform for parties interested in the digital economic revolution. I was responsible for a team of 20 developers and data scientists and the underlying product/platform built. Accomplishments include improving the reliability of our market and blockchain data, architecting our high-throughput/low-latency, Kafka-based data pipeline, and improving our recruiting, planning and management processes.

SRE Manager, Critical Infrastructure

Bridgewater Associates

May 2014 - Sep 2018 (4 years 5 months)

As manager of the SRE org, my role focused on enabling my engineering team to efficiently and securely provide cloud (AWS) ecosystems, enterprise monitoring (Splunk, AppD) solutions and tooling (Cloudability, Chef, Atlassian, Ansible) to reduce TCO. I was also responsible for our engineering organization's technical incident management program, including roadmap, tooling, training, and process management. I was also heavily involved in the development of technical product and project managers as well as the implementation of the underlying Agile methodology leveraged.

Other responsibilities I held include disaster recovery (DR) manager, infrastructure architecture and platform engineering lead, as well as individual contributor

Manager/Team Lead, Global DNS Service

Microsoft

Jul 2012 - Dec 2013 (1 year 6 months)

Managed multi-national team of engineers (5) responsible for global authoritative and recursive DNS services. Designed ITPA strategy for operational requirements (QC, patching/compliance, releases, etc.) that resulted in 40% reduction in ops workload in under three months. Built heat map that right-sized DNS architecture based on latency between sites. Established KPIs for DNS service and used them to right-size both on-prem and cloud (Azure) deployments. Responsible for the release of a new DNS build that resulted in 25% performance improvement as observed in KPIs. Improved BCP/DR architecture, resulting in reduction of MTTR by 30%. Improved FEDRAMP/FISMA compliance posture, bringing fleet into 100% compliance for duration of my tenure

Infrastructure Architecture Group Lead, Principal

Tribune Company

Aug 2010 - Jul 2012 (2 years)

Hands on lead of infrastructure/solution architecture group. Designed and automated the integration of ITSM, system monitoring, and provisioning systems. Re-architected directory (AD) and mail (Exchange) ecosystems. Architect of an ITPA solution. Database services (SQL, including SSRS) architect. Data protection solution architect. SharePoint 2010 architect. Infrastructure architect for Tribune’s proposed ipad / tablet competitor, instrumental in getting project scrapped.

Architect, Systems Engineering

Nuveen Investments

Mar 2010 - May 2010 (3 months)

Architect responsible for ongoing improvement of virtualization (VMWare), directory (Active Directory), and mail services environments. Architect responsible for a 40TB storage migration from a shared EMC Clariion storage environment to a firm-owned Hitachi USPV. Lead architect for an AD migration from Windows 2003 to Windows 2008 R2. Lead Architect for Exchange 2007 to 2010 migration.

Systems Engineering, Lead

IMC Financial Markets

Jul 2008 - Nov 2009 (1 year 5 months)

Lead engineer for US site during Windows 2003 to 2008 domain migration. Responsible for the architecture and administration of US site in a global AD and Exchange environment. Implemented Iron Mountain based compliance solution for electronic communication systems. Responsible for the selection, architecture, and administration of 3PAR based SAN. Implemented and maintained a Tivoli Storage Manager backup environment. Architected and administered a McAfee-based antivirus solution for US site. Architected and administered various remote access based solutions including a global 4.x BES environment and the implementation of RSA soft tokens for mobile handheld users. Wrote multiple scripts (in languages such as VBS, Perl, and PowerShell)

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Senior Systems Engineer / Window Systems Group Lead / Architect

Ronin Capital LLC

Aug 2005 - Mar 2008 (2 years 8 months)

One of three senior engineers/team leads/architects in the firm. Lead back-office integration of market maker into existing AD/Exchange/storage environments. Architected a multi-server Exchange 2003 environment that improved performance by offloading anti-virus and anti-spam workload to Barracuda appliances. Maintained firm's SEC compliance with an Iron Mountain based journaling solution as well as a WORM compliant storage solution. Architect of an SolarWinds monitoring solution, utilizing IPMonitor to monitor Windows servers. Architect of an Evault disk-based backup solution designed to maintain high-availability for all mission critical firm data. Response times were reduced by 66% for all restores. Designed storage environment tha

IT Systems Manager

Azavar Technologies

Sep 2004 - Apr 2005 (8 months)

Responsible for the maintenance and enhancement of the firm's internal and data center environments. Led a hosting migration from one data center environment to another, yielding an increase in security and availability of all affected client sites. Managed a team of developers responsible for the complete development life cycle of major upgrades to the production environment. Consulted two days a week at a large holographics firm and was responsible for implementing a redundant network connectivity solution to ensure communication between branch offices. Managed a Windows server farm that supported over twenty clients. Responsible for all security initiatives and patch management solutions in collocation and internal environments.. Au

A

Rock Climbing Guide

Apex Adventure Alliance

Jan 2003 - Jan 2005 (2 years 1 month)

Excelled in keeping weekend warriors, thrill seekers, and couch potatoes safe while simultaneously allowing them to check one off life's bucket list. Executive chef presiding over a Michelin-Starred camp fire-based kitchen responsible for Sunday breakfasts. Caravan leader for cross country trips known for his impeccable ability to time bathroom breaks for both males and females.

Senior Systems Engineer

Hubbard One

Sep 1999 - Jun 2004 (4 years 10 months)

Responsible for the design, architecture, implementation, migration to, and support of an Active Directory infrastructure for LAN and data center environments. Architect of a two-tiered DNS solution which preserved separate public and private DNS namespace for LAN and datacenter. Engineer responsible for the architecture, implementation, continued functionality, and support of remote office WANs. Lead engineer for the implementation and support of multiple Checkpoint 4.0, 2000 (NG), Express Firewall-1/VPN-1 solutions for both LAN and datacenter environments. Architect for all LAN security, including automation, implementation, and maintenance of a patch management solution and centrally-managed antivirus solution. Responsible for the d

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Chris Ferraro

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