Karthika Laxmi

Senior Programme Manager

Primark

Jan 2022 - Current (4 years 5 months)

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Programme Manager

Avant Money

Nov 2021 - Jan 2022 (3 months)

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Program(Test) Manager

Primark Ireland,

Nov 2021 - Current (4 years 7 months)

The job responsibilities included advocating for data center migrations, build and evaluating competitors' IT infrastructure, as well as defining, delivering, and securing sign-off of strategies, QA deliverables, KPIs, and SLAs. The role also involves supporting Scrum delivery teams, reporting to a steering committee, and coordinating with vendors for infrastructure setup, cloud build, and data center implementations. The position is accountable for the delivery of 14+ projects, coordinating with multiple vendors, assuring high-quality IT infrastructure, and overseeing the service transition and handover to the Operations team.

Services Delivery Manager

BT

Mar 2020 - Oct 2021 (1 year 8 months)

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Services Manager - Operations and Delivery

British Telecom,

Mar 2020 - Oct 2021 (1 year 8 months)

The role involved implementing formal delivery methods and frameworks while coaching and mentoring others within the organization. It also includes working with BT architects, project, and business teams to agree on deliverables, budget, timelines, and delivery methods, as well as proposing and agreeing on estimation models. She was responsible for building a cross-sector service management community, maintaining key relationships with suppliers, driving partnership behaviours, and tracking delivery compliance of 100 plus projects against scorecard measures. Additionally, the role worked with client Delivery Assurance lead to identify and implement service and process improvement plans across platforms.

Senior Delivery Lead

Virgin Money

Apr 2019 - Mar 2020 (1 year)

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Programme Manager/Senior Delivery Lead

Lloyds Banking Group,

Apr 2019 - Mar 2020 (1 year)

Karthika was responsible for the End-to-End Assurance and delivery of the EUEXIT/ Brexit Programme which involved building a new legal entity (German digital banking) with the UK shared services, decommissioning the FCSC feeds from the upstream systems, and data migration of core banking systems, investment, and commercial banking to FIS which also involved third party vendors and offshore. She was responsible for coordinating and planning with project managers and Test managers across work streams, agreeing on project standards, quality gates, methodologies, tools and frameworks, hiring and allocating resources for the deliverables, engaging and working closely with third-party/external vendors. She also contributed to the RAID log, manage

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Senior Program Manager

Lloyds Group

Apr 2018 - Mar 2019 (1 year)

Senior Quality Assurance Architect & Delivery Manager

Nordea

Nov 2015 - Mar 2018 (2 years 5 months)

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Senior Quality Assurance Architect & Delivery Manager

Nordea Capital Markets and Wholesale Banking,

Nov 2015 - Mar 2018 (2 years 5 months)

Karthika provided strategic direction to set up a centralized Test Organization for Capital Markets and Wholesale Banking. She delivered Quality Engineering, end to end infrastructure, Data migration, Data, Automation, and DevOps frameworks, managed and delivered three business-critical programs in collaboration with different teams across organizations and locations. She addressed EU regulations and delivered end-to-end solution and drove automation for various programs. She defined agile, environment, and data strategies, managed timelines, coordinated and assigned resources, identified and defined the approach to build regression packs. She also helped the bank identify tools and implement the TDD approach and agile methodology.

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Infrastructure and Managed Services Lead

Fujitsu UK Ireland

Nov 2014 - Oct 2015 (1 year)

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Infrastructure & Managed Services Lead

Fujitsu UK & Ireland,

Nov 2014 - Oct 2015 (1 year)

Karthika was responsible for driving Fujitsu's infrastructure services and management toward becoming a top 3 provider of Managed Infrastructure and Test and Validation Services. They participated in business development and set the strategic direction for the services. She also managed the offshoring capabilities and measured the delivery and service capabilities through KPI and SLA. She was also accountable for meeting revenue and resource targets for managed services.

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Releases and Practice Lead (Strategic and Regulatory)

Yorkshire Building Society,

Feb 2014 - Oct 2014 (9 months)

As a thought leader, she was part of the senior leadership team responsible for new initiatives and strategic decisions. She served as a single point of contact for knowledge management, build skill expertise ,drive automation, end to end quality control/assurance and outsourcing subject matter expertise. She provided advisory responsibilities for Agile and Scrum programmes. She contributed to shaping up the Test organization to achieve CMMI level 5. As a line manager, she supervised 50 +resources, including third-party contractors and permanent staff. She was responsible for end-to-end delivery of 26 releases (small, medium, and large) in six months, ensuring that all deliverables were delivered on time, within budget, and met quality stan

Senior Managing Consultant

IBM

Oct 2011 - Feb 2014 (2 years 5 months)

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IBM, Sector lead, GBS

– AIS Practice

Oct 2011 - Feb 2014 (2 years 5 months)

As a Sector Delivery Lead (End-to-End) Manager at The Co-Operative, she was in charge of overseeing consulting for the BFSI and Public Sector, including handling RFPs and managing project delivery. She also acted as a Test Architect for a CRM project, responsible for delivering the program within a limited timeline and managing internal and external stakeholders. In addition, she was accountable for budgeting, resourcing (including hiring contractors and managing third-party service providers), and reporting KPI / SLAs. At UK Government (DVLA), DWP and BG (Energy Sector), she served as an Engagement and Delivery Lead and successfully delivered over 58 projects involving digital, web, and infrastructure projects. she also provided advisory s

Senior Manager Consultant

Cognizant Technology Solutions

Feb 2006 - Sep 2011 (5 years 8 months)

Senior Manager Consultant – BFSI & Test Horizontal Operations (EU&UKI)

Cognizant Technology Solutions

Feb 2006 - Sep 2011 (5 years 8 months)

Karthika developed and executed an IT integration strategy for two banks, managing recruitment and resources for the testing cost center across UK&I&EU. She successfully managed budget and resource utilization with less than 1% deviation, delivered projects for a major retail bank, and designed a phased delivery approach model. She played a key role in defining vendor and pan Test organization structure and ensured the overall quality of deliverables met industry standards. She regularly held meetings with various teams and provided IT senior management with an overall engagement picture on a monthly basis through a dashboard. In addition she spearheaded IT operations for UKI&EU.

CRM and Loyalty Program Head

Landmark Group

Dec 2001 - Jan 2006 (4 years 2 months)

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Internet Banking Lead

Citi Bank

Jun 1999 - Nov 2001 (2 years 6 months)

Credit Card Sales

Standard Chartered Bank

Jun 1997 - May 1998 (1 year)

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Senior Delivery Lead

Clydesdale Banking Group and Virgin Money,

This role involved defining and delivering the assurance of integration work of two banks enterprises systems for about 28 projects, including defining the scope, delivery methodology, and resources demand. It requires liaising with internal and external stakeholders, optimizing resource utilization, and ensuring project milestones are met within agreed timelines and budgets. The position advocates for and supports Scrum delivery teams with planning, strategy, and Quality Assurance. She worked closely with diverse cultures and interfaces with third-party systems. The position also involves monitoring and reporting on milestone achievements, recommending optimal transformation methods, and identifying automation candidates, tools, and resour

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