Robin Dautricourt

Vice President of Product Management

Caylent

Jul 2026 - Current (4 months)

Vice President of Product Management

Pronetx Now Caylent

Nov 2025 - Jun 2026 (8 months)

Vice President of Product Management, Multilingual AI

Centific

Sep 2025 - Nov 2025 (3 months)

Vice President of Product Management, AI Data Foundry

Centific

Jan 2025 - Sep 2025 (9 months)

Led Centific's AI Data Foundry, a platform that supports: Infrastructure-Agnostic Deployment (aeamlessly scaling models across cloud, core, edge, and far-edge environments), High-Precision Model Training (leveraging workflow-orchestrated datasets to fine-tune LLMs and domain-specific agents with unparalleled accuracy), Optimized AI Inferencing (delivering low-latency, high-assurance pipelines for production-grade Vision and Language AI), and Governance & Risk Mitigation (providing human-in-the-loop validation, synthetic-data controls, and audit-ready compliance workflows at every stage).

General Manager and Senior Director of Product Management

Uniphore

Aug 2023 - Dec 2024 (1 year 5 months)

Led product strategy and AI-powered roadmap execution to drive growth of customer adoption and user engagement for enterprise contact centers leveraging Uniphore’s portfolio of self-serve and co-pilot agent-assist products. Launched 0-to-1 Generative AI and LLM-based features to reduce average handle time (AHT) and increase CSAT for self-serve bots and provide call center agents with real-time guidance and actionable insights across voice and chat channels. Owned Go-to-Market initiatives, monetization strategy, P&L, M&A, and overall business strategy.

Head of Product, Alexa

Amazon

Aug 2022 - Aug 2023 (1 year 1 month)

Drove product vision, strategy, and execution for the development of Alexa’s Personality, nurturing a product that helped establish a personal, trust-based relationship between Alexa and each customer by delighting customers with unique content each day. Developed, evaluated, and optimized Generative AI features to transition Alexa from human-curated to machine-generated responses, and to maintain response alignment with Alexa’s conversational features and Alexa’s personality traits.

General Manager, Machine Learning and AI at Amazon

Amazon Web Services AWS

Sep 2016 - Jul 2022 (5 years 11 months)

GM @ Amazon Polly, an AWS AI/ML cloud-based text-to-speech (TTS) service that turns text into lifelike speech. Owned vision, long-term strategy, product roadmap, Go-to-Market strategy, operational planning, pricing, and P&L for Amazon Polly. Launched 100+ Polly product features, including support for new languages, new voices, brand voices, new voice modification features, and AWS regional expansion support.

Sr Product Manager

Zulily

Sep 2014 - Aug 2016 (2 years)

Led Product Management of website and mobile applications for Zulily, an eCommerce site that offers daily flash sales of unique retail products. Launched Zulily’s first-ever returns program to address customers’ #1 complaint: a no-returns policy. Launched internal and customer-facing products across platforms, including personalization, relevancy, shipping promotions, add-ons program, and customer service tools. Partnered with executive leadership, business development, marketing, merchandising, supply chain, business intelligence, analytics, finance, customer service, and fulfillment center teams to deliver large cross-functional initiatives.

Director, Product Management and Analytics

ARO Inc

Jan 2013 - Jul 2014 (1 year 7 months)

Led Product Management and Analytics strategy for A.R.O.’s products and services, which leveraged sensor data captured from mobile applications, to deliver context-sensitive experiences that reach end users with the right content at the right time and place. Launched Saga, A.R.O.’s flagship mobile application for iPhone and Android, and managed ad campaign performance to maximize mobile app installations and user engagement. Drove business development to empower clients to target their customer segments with contextually-relevant experiences.

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Speech Analytics Manager / Product Lead

Nov 2011 - Dec 2012 (1 year 2 months)

Managed Data Science team responsible for developing cutting-edge solutions for speech, mobile, and multi-modal self-service applications. Productized data science initiatives including user profile development, identity prediction, user intent prediction, acoustic modeling, and statistical language modeling. Managed optimization and continual refinement cycles for speech applications developed for Fortune 500 companies across travel, retail, insurance, and healthcare verticals.

Speech Analytics Manager / Product Lead

Voxify

Aug 2007 - Oct 2011 (4 years 3 months)

Led Product and Voice User Interface (VUI) Design for the entire product lifecycle of over 20 speech applications, from pre-sales, business requirements, application design and development, to post-deployment tuning. Standardized and managed continual refinement tuning cycles for all Voxify speech applications, to enhance the user experience, increase user engagement and completion rates, and strengthen brand loyalty.

Discourse Analyst

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Jul 2006 - Jul 2007 (1 year 1 month)

Developed linguistic models of complex subject matter to create fully automated information retrieval systems for litigation, document retention, and legal compliance.

Computational Linguistics Intern

Microsoft Corporation

Jun 2001 - Aug 2001 (3 months)

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Computational Linguistics Intern

Inxight Xerox PARC

Jun 1999 - Aug 1999 (3 months)

Robin Dautricourt

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Robin Dautricourt

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