Head of Professional Services - North America
Tenable
Apr 2017 - Aug 2021 (4 years 5 months)
• Led a 20+ member consulting team at Tenable, providing support, training, and enablement for the customer base.
• Created professional service offerings aligned with vulnerability management best practices, strategically listing them on product Marketplaces to boost upselling opportunities.
• Engaged with key stakeholders, including CISOs, CIOs, and security experts, to understand real-world issues and develop customer-centric strategies.
• Played a pivotal role in architecting sustainable product solutions, collaborating with Sales on customized statements of work, ensuring compliance with various standards, and leading a technical committee to vet service offerings. Additionally, managed successful customer projects, cond