S

Suraj Kashyap

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US IT Recruiter
Horsham, Pennsylvania, United States

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Résumé


Jobs verified_user 0% verified
  • Ohm Systems Inc
    Technical Recruiter
    Ohm Systems Inc
    Aug 2024 - Current (2 years 1 month)
    • Edited and formatted candidate resumes to match client-specific templates and branding standards. • Customized CVs to highlight relevant skills, keywords, and experiences as per job descriptions. • Sourced high-quality resumes from job portals, LinkedIn, internal databases, and other professional networks. • Collaborated with recruiters to understand job requirements and deliver optimized resumes for client submission. • Ensured resumes were grammatically correct, professionally structured, and ATS (Applicant Tracking System) compatible. • Maintained an organized system for tracking resume versions, candidate submissions, and job requisitions. • Conducted quality checks on resumes to ensure accuracy, consistency, and professional presenta
  • Apolis
    CV Editor and Resume Sourcing Specialist
    Apolis
    Apr 2022 - Current (4 years 5 months)
    • Reviewed, edited, and formatted resumes to align with client-specific templates and branding (including Apolis logo formatting). • Customized CVs to highlight relevant skills and experience based on job descriptions and industry standards. • Sourced potential candidates’ resumes from job portals, databases, and internal systems. • Ensured accuracy, clarity, and consistency in resume formatting and content. • Coordinated with recruiters to understand role requirements and tailor resumes accordingly. • Maintained a high level of attention to detail while handling multiple resume editing tasks daily. • Performed quality checks to ensure resumes met professional standards before submission. • Updated candidate profiles in Applicant Tracking S
  • Ienergizer
    Customer Care Executive
    Ienergizer
    Jul 2020 - Aug 2021 (1 year 2 months)
    • Responded to customer queries via calls, emails, and chat in a timely and professional manner. • Delivered accurate information regarding products, services, billing, and technical issues. • Resolved customer complaints efficiently while maintaining a calm and empathetic tone. • Maintained customer satisfaction by following up on unresolved issues. • Documented all customer interactions and feedback in the CRM system for future reference. • Adhered to company policies and service-level agreements (SLAs) for response and resolution times. • Identified recurring issues and escalated them to appropriate departments for process improvement. • Educated customers on self-service tools and solutions to enhance user experience. • Met or exceeded
Education verified_user 0% verified
  • P
    BA English
    PG College
    Jan 2014 - Jan 2017 (3 years 1 month)
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