Through empathizing with users' needs and sharing their stories with stakeholders, my career has always been about simplifying the complex. Key competencies include: Design thinking, qualitative and quantitative research, requirements, wireframing, user experience testing, responsive design, UI design, usability testing, HTML, CSS, information architecture, WCAG accessibility. Technology: Figma, Miro, Jira, Trello, Hotjar, Adobe CC (Indesign, Illustrator, Photoshop, Lightroom), Canva, Mailchimp, Microsoft 365 (SharePoint, OneDrive, Word, Excel, Outlook), Wordpress, Drupal.