C

Catherine Martin

About

Detail

Gqeberha, Eastern Cape, South Africa

Contact Catherine regarding: 
work
Full-time jobs
Starting at USD1.85k/month

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • 5
    Technical Support Agent
    5CA (Nuki Project)
    Oct 2025 - Mar 2026 (6 months)
    Smart Lock technical assistance and all customer service related issues. Via chat, emails and calls
  • Webafrica
    Order Fulfillment Contacts Agent
    Webafrica
    Dec 2023 - Jul 2025 (1 year 8 months)
    • Providing professional and effective services to the client via whatsapp chat. • Order placement, responsible for the order fulfillment of a new order placed through the WA sales team or our WA Website by the customer. • Liaising with the respective FNOs to ensure that the customers' orders are installed, reconnected, and activated within the standard SLA.
  • Sanlam
    Client Care Representative: Intermediate (SPF)
    Sanlam
    Oct 2020 - Nov 2022 (2 years 2 months)
    • Providing professional and effective services to brokers, advisors and customers. • Effectively deal with all client e-mails/faxes; investigating, and ensuring resolution of client policy service enquiries. • Updating personal details on client’s portfolio; providing surrender or partial cash withdrawal quotes, retirement quotes. • Setting up debit orders. • Verifying and loading broker’s notes and third party’s onto the client’s portfolio.
  • A
    Virtual Technical Associate
    Amazon Development Centre
    Sep 2019 - Mar 2020 (7 months)
    Technical troubleshooting support for North American customers telephonically. Dealing with Prime Video Queries, troubleshooting Fire TV and Fire Tablet devices.
  • G
    Services Consultant
    Greatsoft CRM Pty Ltd
    Jan 2015 - Jul 2019 (4 years 7 months)
    • Technical support – helping with general and technical queries by assisting clients telephonically and via email. • Logging of all queries. • Installing or upgrading software, re connecting their ODBC settings / databases. • Fixing errors from the back end using SQL. • Remotely logging onto servers and cloud based servers.
  • G
    Production and Admin Coordinator
    Goodwins Goldsmiths & Jewellery Designers cc
    Jun 2013 - Oct 2014 (1 year 5 months)
    • Main communicator between staff and clients. • Ensure smooth running and timely dispatch of customer orders. • Supervise the control and administration of all order taking, work in progress, and finished stock dispatch documentation. • Administer production meetings, procurement & blending activities. • Prepare quote costing, Invoices and Valuation certificates for completed jobs.
  • A
    Marketing - Photographer and Graphic Designer
    Aengus Investment Properties Pty Ltd
    Dec 2012 - Apr 2013 (5 months)
  • G
    Graphic Designer
    GO Print (GO Enterprise)
    Oct 2012 - Dec 2012 (3 months)
  • C
    Graphic Designer
    Color Quest
    May 2012 - Sep 2012 (5 months)
Education verified_user 0% verified
  • Nelson Mandela Metropolitan University
    Photography
    Nelson Mandela Metropolitan University
    Jan 2010 - Dec 2011 (2 years)
    Subjects Passed: Applied Photography, Theory of Photography, Professional Practice, Visual Communication, Videography, Software Training (Photoshop CS5, Bridge CS5, InDesign CS5)
  • Nelson Mandela Metropolitan University
    Fine Art II
    Nelson Mandela Metropolitan University
    Jan 2009 - Dec 2009 (1 year)
    Subjects Passed: Theory of Art II, Visual Communication II, Drawing II, Ceramics II, Photography II, Stained Glass II
  • Nelson Mandela Metropolitan University
    Introductory Studies of Art and Design
    Nelson Mandela Metropolitan University
    Jan 2008 - Dec 2008 (1 year)
    Subjects Passed: Drawing, Painting, Graphic Design, Photography, Sculpture
  • S
    Grade 12
    St Cyprian’s High School
    Jan 2007 - Dec 2007 (1 year)
    Subjects: English HG, Afrikaans HG, German HG, History HG, Maths SG, Ceramics SG