Catherine Hicks

Senior product designer

Atlassian

Sep 2022 - Nov 2022 (3 months)

Remote

Instructional co-lead

General Assembly

May 2022 - Jul 2022 (3 months)

- Work closely with one or more co-instructors to guide students through a rigorous, transformational journey towards an apprenticeship in UX Design. - Become a better leader, and mentor as you learn from veteran instructors and our world-class instructional coaches. - Inspire and support students as they identify their passions and drive their own continued learning beyond the curriculum. - Adapt our global curriculum and use it to guide your teaching, building your own lesson plans as needed and contributing back your lessons learned over time. - Facilitate a safe, supportive, and energetic community that welcomes the various needs and learning styles of your students.

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Senior user experience designer

MarketCast

Mar 2022 - Apr 2022 (2 months)

User experience researcher

NerdWallet

Feb 2022 - Apr 2022 (3 months)

Remote

Senior UX consultant

Open Influence

Jan 2022 - Mar 2022 (3 months)

- Created visually appealing and engaging designs for Go Prism reports, presentations, and data visualizations. - Developed designed concepts that effectively communicated complex data sets and insights. - Collaborated with stakeholders to transform data insights into clear and impactful visual representations. - Designed and developed data-driven charts, graphs, and infographics that enhance the understanding of social media trends and insights. - Apply best practices in data visualization to create compelling and user-friendly interfaces. - Continuously evaluated and optimized design solutions based on feedback, industry best practices, and g design trends. - Collaborates with cross-functional teams to identify design improvement opportun

User experience designer, texas capital bank transformation project

Deloitte Digital

Aug 2021 - Sep 2021 (2 months)

- Assisted the team with competitive analysis, strategy and workshop preparation.

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User experience designer IV

Applicantz

Jul 2021 - Dec 2021 (6 months)

- Worked closely with various teams, including UX strategists, product management, and development, to define the direction and opportunities in products and services. - Facilitated design cadences and systems of collaboration between teams, acting as the central point of contact between UXDs, UID, UX strategists, Foundations representatives, business strategy/product management, and development. - Collaborated with stakeholders to refine the project's vision, considering user needs, business requirements, and product feasibility. - Contributed to Design Standards with patterns necessary for the completion of our work. In charge of both the customer and internal platform user experience for Applicantz end client's company-wide project repla

Solution strategy - lead experience designer, charting and documentation

CERNER CORPORATION

Mar 2021 - Jun 2021 (4 months)

• Led a team of 7 designers working on the charting and documentation features within the Cerner infrastructure. • Contributed to the growth and assessment of design talent in the form of syncs, periodic reviews, praise, and constructive criticism to facilitate individual contributor growth in collaboration with management. • Facilitated design cadences and systems of collaboration between teams. • Was the central point of contact between UXDs, UID, UX strategists, Foundations representatives, Human Factors, business strategy/product management, and development. • Collaborated with UX Strategy and Product Management to define direction and opportunities in products and services. • Negotiated and determine changes to vision based on awa

Research project presentation reviewer

Springboard

Sep 2020 - Sep 2021 (1 year 1 month)

- In addition to one on one mentorship with springboard students in the User Experience Career track, I assist with reviewing user research project presentations.

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User experience researcher

Scytale

Mar 2020 - Oct 2020 (8 months)

• Proficiency in qualitative and quantitative research methods to gather insights about user behavior, needs, and preferences.

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Product designer

Rune Labs

Sep 2019 - Nov 2019 (3 months)

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Product designer

Noah

Sep 2019 - Dec 2019 (4 months)

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Senior UX consultant/product designer

Scytale

Dec 2018 - Mar 2020 (1 year 4 months)

Helping to research and build Scytale's first Software as a Service (SaaS) platform: Scytale Enterprise. Scytale Enterprise enables security engineering teams to standardize and accelerate service authentication across cloud, container-based, and on-premise platforms, reducing application onboarding from weeks to minutes and accelerate cloud and container adoption without compromising existing security controls.

UX consultant

Intuit

Nov 2018 - Jan 2019 (3 months)

Assisting team in a part time capacity with UX/UI work for Quickbooks Online external site and internal tools

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Student mentor - user experience

RookieUp

Oct 2018 - Current (7 years 6 months)

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User experience consultant

TriNet

Mar 2018 - Aug 2018 (6 months)

Student mentor - user experience

Springboard

Aug 2016 - Sep 2021 (5 years 2 months)

Mentoring students in Springboard's online user experience program. Springboard (formerly SlideRule) offers flexible online courses in cutting-edge career paths such as data science, design, analytics, marketing, and security. The new economy needs a new approach to education. Education is no longer a one-time investment at the beginning of one's career, it's a lifelong pursuit. We're building an educational experience that empowers our students to thrive in this new world order.

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Sr. product designer

Netbase Solutions, Inc.

Jun 2016 - Oct 2017 (1 year 5 months)

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UX program mentor

CareerFoundry GmbH.

Dec 2015 - Jul 2016 (8 months)

As a mentor, provided feedback and constructive criticism on students' tasks, and provided students with the guidance they need to improve their work through design reviews

UX design consultant - IS&T

Apple

May 2015 - Sep 2015 (5 months)

Completed research, requirement gathering and initial wireframe journeys for facilities management tool that allows facility management the ability to see utilization records on a regional, building and room level. Also worked on requirement gathering and initial wireframe journeys for a security dashboard, allowing individual users to maintain security compliance as well as managers to see their reports compliance with security protocols and to facilitate update requests and follow ups to people in their command chain who are not currently in compliance

UX designer

Edelman

Sep 2014 - Oct 2014 (2 months)

Work with account, creative and technology teams to guide and document the architecture, flow and user experience of digital solutions across multiple channels Determine and translate business goals into engaging experiences with optimal impact Create and document solutions by various means including diagrams, site maps, user flows, annotated wireframes, and prototypes. Synchronistic Solutions

Producer

PayPal

Sep 2014 - Mar 2015 (7 months)

Prioritize UED work based on product roadmap, release planning, backlog grooming, and sprint planning Lead planning activities for the UED/LeanUX team, track deliverables, and coordinate dependencies with other scrum teams or extended teams,including legal, marketing, adaptations, localization Lead LeanUX sprint ceremonies, including daily stand-ups, grooming, planning, demos, and retrospectives Mentor team on LeanUX and Agile cadences and best practices; work with the team to develop the proper cadence to maximize efficiency Adopting a customer-centered approach to problem-solving using the Customer Driven Innovation(CDI) methodology Create a communication plan that include executive and stakeholder management, and a central repos

User experience designer

PayPal

Sep 2014 - Mar 2015 (7 months)

Executing interaction design and visual design as a part of a multi-disciplinary team Collaborating on user experience planning with a lead experience architect Consulting with clients and lead experience architect Researching interaction design trends Researching technology trends Performing other duties as assigned

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UX design manager/producer - healthcare appliance project

Synchronistic Solutions

Aug 2014 - Oct 2014 (3 months)

Analyzed client, designer and content requirements to develop timelines and set expectations Coordinated amongst cross functional groups to identify challenges and recommend solutions Led visioning sessions for strategic elements of project Worked alongside UX strategist to produce wireframes and documentation Coordinated project details between developers and clients Maintained and utilized subject matter expertise of user experience trends and best practices

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Ux consultant

iTradeNetwork

May 2014 - Jul 2014 (3 months)

• Worked on usability initiatives for iTradeNetwork's flagship product Quality Management System newest version, which helps grocers and other retailers to maximize the effectiveness of their supply chain operations by connecting to the most widely used trading network. Once connected, a retail store can collaborate more closely with suppliers. • First UX hire for the company. • Educated team on UX best practices and process. • Organized cross platform teams (product, development and business). • Led gatherineinitial requirements gathering from key clients and potential clients. • Wrote initial use cases. • Interactive responsive prototyping via Axure. • Initial usability test plan implementation.

UX consultant

Hewlett Packard

May 2013 - Mar 2014 (11 months)

Worked on Over the Air Updates, Analytics, App Submission and App Management features of the HP Access Catalog This product offers organizations a secure, private "app store" for employees to browse, search and download mobile applications and digital content onto their devices of choice, including mobile and tablets devices, as well as desktops. Delivered via native mobile clients and a web interface, the HP Access Catalog is a pure Software-as-a-Service (SaaS) offering that helps organizations reduce the cost and complexity of managing applications on company-issued and bring-your-own-device (BYOD) mobile devices.

UX consultant

Cadence Design Systems

Mar 2013 - Jul 2013 (5 months)

Leading the usability initiative for the internal quality portal, utilizing Sharepoint 2013 as a platform

User experience designer

Cisco Systems

Feb 2013 - Mar 2013 (2 months)

Assisted with usabiilty for the Cisco Services Entitlement access management project

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UX consultant

Traction

Jan 2013

Assisting with initial responsive usability wireframing and specification writing for a major regional paint company's color palette creator

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UX designer

RMG Networks

Dec 2012 - Jan 2013 (2 months)

Usability consultant and visual designer for the chalkbox.tv marketing site. ChalkboxTV is a powerful marketing tool that lets you combine customized high definition digital signage and live TV. With ChalkboxTV, you can deliver your message - a sales promotion, special offer, or call to action - alongside live TV to customers on-premise and ready to act.

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UX consultant

extractable

Nov 2012 - Dec 2012 (2 months)

Assisted with various UX duties for Extractable's client projects

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46 mommas volunteer

St. Baldrick's Foundation

Apr 2010 - Current (16 years)

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Social media consultant

Your Social Essence

Jan 2010 - Dec 2016 (7 years)

Assisting clients - mainly in the arts and entertainment field - with a variety of services, including but not limited to: web design, marketing material development - including merchandise design, social media planning and implementation, live blogging of events and event photography.

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Team in training participant - Voluntariado

The Leukemia & Lymphoma Society

Jan 2007 - Current (19 years 3 months)

Catherine Hicks

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Catherine Hicks