C

Carter Young

About

Detail

Supply Chain Operations Manager | Customer Service Professional
Medina Region, Saudi Arabia

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • F
    Executive Administrative Assistant
    Family Food LLC
    Sep 2024 - Apr 2025 (8 months)
    Customer service for our clients, referral sources, and registered dietitians. Administrative support with billing. Ensure operational excellence throughout administrative processes. Additional detail to be provided during training.
  • S
    Sales, Operations + Procurement Specialist
    Small Potatoes Unlimited
    Jan 2024 - Mar 2025 (1 year 3 months)
    - Process purchase orders accurately and in a timely manner. - Invoice purchase orders and ensure all billing is accurate. - Prepare regular sales and operations reports for management. - Provide exceptional customer support by addressing inquiries and resolving issues promptly. - Assist the sales team in managing customer accounts and order fulfillment processes. (UNFI, Kehe, Sams, Walmart, DiCentral, Kroger) - Collaborate with internal teams such as logistics and finance to ensure smooth operations. - Perform general administrative duties such as digital filing, data entry, and scheduling meetings. - Research and procure raw ingredients and materials for organization. - Manage customer service for Small Potatoes brands.
  • S
    Supply Chain Operations Manager
    Sunwink
    Feb 2023 - Nov 2024 (1 year 10 months)
    -Place and receive supplier purchase orders into our ERP System -Record and communicate due dates of POs and Certificate of Analysis -Ensure timely deliveries of POs for production runs (tonics and powders) -Take ownership of order fulfillment for all retail POs and eCommerce orders (UNFI, Kehe, Sams, Walmart, DiCentral, Kroger) -Managed the flow of orders and shipments to ensure smooth, accurate, and timely transactions for our customers -Oversee the day-to-day communication with freight brokers and carriers to ensure smooth, accurate, and timely deliveries. -Keep record of signed bill of ladings and investigate any discrepancies -Work closely with the sales team to communicate updates on retail shipments -Troubleshoot logistics related is
  • E
    C-Suite Virtual HR Assistant
    Eldercare Resource Planning
    Nov 2020 - Jul 2023 (2 years 9 months)
    -Took Ownership of the Billing Department responsible for collecting payments due for Medicaid Services -Piloted and Curated Onboarding Schedule and Trainings of New Employees and Contractors -Sorting Mail Scans & Faxes -Utilize a variety of productivity tools and software, such as Adobe Acrobat Pro, Microsoft Office, Google Suite, etc. -Schedule phone appointments utilizing Google Calendar - Take notes during in-company meetings
  • N
    Customer Service Specialist
    Noemie Briand
    Aug 2020 - Jul 2022 (2 years)
    Listen and respond to customers’ needs and concerns Email, Chat & Phone Handling Provide information about products and services Schedule appointments Review or make changes to customer accounts Handle returns or complaints Record details of customer contacts and actions taken Research answers or solutions as needed
  • V
    Customer Service Sales Specialist
    VORO MOTORS
    Nov 2019 - Mar 2020 (5 months)
    Listen and respond to customers’ needs and concerns Email, Chat & Phone Handling Provide information about products and services Schedule appointments Review or make changes to customer accounts Handle returns or complaints Record details of customer contacts and actions taken Research answers or solutions as needed
  • Upwork
    Customer Relations Specialist
    Upwork
    Feb 2016 - Dec 2023 (7 years 11 months)
    -worked several Freelance accounts - Customer Service - virtual Admin Assistant -HR Assistant -Order Fulfillment -Billing -Contractor Onboarding -Onboarding Schedules -Quickbooks
  • T
    Telemarketer
    Transparent BPO Call Center
    Jan 2015 - Dec 2016 (2 years)
  • S
    Waiter
    Sleeping Giant Rainforest Lodge
    Nov 2014 - Dec 2014 (2 months)
    Christmas Vacation Job
  • L
    News reporter
    Love FM
    Jul 2014 - Aug 2014 (2 months)
    Summer Job
  • C
    Video project
    Caribbean Regional Fisheries Mechanism Secretariat
    Jun 2014
  • B
    Front desk clerk
    Beya suites
    Jul 2013 - Aug 2013 (2 months)
    answering calls, receiving customers maintaining order at the desk, check in and check out Summer Job
  • I
    Web page and logo design
    Idea Lab studios
    Apr 2013
    Foreshadowing for completion of high school
Education verified_user 0% verified
  • S
    Associates, Psychology & Sociology
    St Johns College Junior College
    Jan 2014 - Jan 2016 (2 years 1 month)
  • S
    Diploma, Business
    St Catherine Academy
    Jan 2009 - Jan 2014 (5 years 1 month)
  • B
    Primary
    Bernice Yorke Institute of Learning
    Jan 2002 - Jan 2010 (8 years 1 month)