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Carol Wilkes

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Georgia, United States

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work
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Jobs verified_user 0% verified
  • Longbridge Financial
    Customer Service/Sales/Call Center Rep
    Longbridge Financial
    Mar 2025 - Current (1 year 5 months)
    Assisting clients with inquiries about reverse mortgage products, guiding them through the application and loan servicing processes, and resolving account-related issues. The role requires strong communication skills, attention to detail, and a commitment to providing clear, compliant, and supportive service in a regulated financial environment. Call center environment.
  • E
    Loan Officer
    Edge Home Finance
    Jun 2024 - Current (2 years 2 months)
    Guided clients through the mortgage process by evaluating needs and recommending appropriate loan products Analyzed credit reports, income documentation, and asset statements to determine loan eligibility Prepared and submitted complete loan applications for underwriting and approval Coordinated with processors, underwriters, and third parties to ensure timely closings Maintained clear communication with borrowers, real estate agents, and internal teams throughout the loan cycle Ensured compliance with federal and state lending regulations and accurate disclosure of fees
  • Nexa Mortgage
    Loan Officer
    Nexa Mortgage
    Oct 2022 - Jun 2024 (1 year 9 months)
  • L
    Loan Officer
    Loan Happy
    Mar 2022 - Oct 2022 (8 months)
  • C
    Loan Officer
    Cardinal Financial
    Mar 2020 - Mar 2022 (2 years 1 month)
    • Consulted with clients, pre-qualifying, evaluating loan & credit applications, assessing risk, assemble files, secure documents and review fees on time sensitive files