María Carolina Ruiz Social communicator and journalist

Customer Service Agent

Concentrix

Apr 2022 - Current (4 years 5 months)

- Generate health appointments to United State patients.

Tech support

Asurion

Dec 2021 - Mar 2022 (4 months)

- Tech support over United state Verizon customers that has problems with their phones

Customer Service Representative

Optum

Sep 2021 - Dec 2021 (4 months)

- Customer service about supplemental health insurance

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Manager Communications Public Affairs

Aracataca mayor

Apr 2021 - Sep 2021 (6 months)

- Adviser as social communicator professional, support in social media content and free press

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Community Manager

Sierra mar eventos y recepciones

Jan 2021 - Aug 2021 (8 months)

- Management of www.matrimonio.con.co to create a better branding and get more customers over the site

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Insurance Agent

METROPOLITAN INSURANCE BROKERS LLC

Jan 2019 - Nov 2020 (1 year 11 months)

- Insurance agent with knowledge of commercial and personal insurance, best customer service to get a growing book of business

Sales Representative

ROOMS TO GO

Aug 2017 - Dec 2018 (1 year 5 months)

- High performance in sales creating a wonderful experience over the customers to get the best advantage over.

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Photographer Assistant

Foxmar Photography

Jan 2017 - Aug 2017 (8 months)

- Work on-site at schools in Dade, Broward, and Palm Beach counties. - Set up and break down equipment daily (camera equipment, lighting, backgrounds, props, etc.). - Assist the photographer posing the kids in their personality pictures.

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Social Dialogue Assistant

ANGELINO GARZON CAMPAIGN FOR MAYOR

Jul 2015 - Nov 2015 (5 months)

- Developed, coordinated, and executed internal and external communications of the political campaign. - Coordinated and directed meetings with community leaders to discuss about community problematics and prepare for the Social Dialogue on a larger scale. - Helped with all logistics for the Social Dialogue events in the municipalities. • Leafleting to invite all communities to the big event. • Prepared weekly reports to communicate advance of the Social Dialogue team. • Coordinated transport logistics for the election day.

Voluntary

Impact Hub Bogotá

Feb 2015 - Jul 2015 (6 months)

- Implemented various marketing & PR strategies to boost company impression. - Coordinated events, including group meetings and free press. - Created, designed, and edited content for a variety of collateral materials, including newsletters, brochures, press releases, web content, electronic campaigns, announcements, and other marketing materials.

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Intership

VICE PRESIDENT OF THE REPUBLIC

Feb 2013 - Aug 2013 (7 months)

- Managed the social accounts of the Vice-President (Twitter, Facebook, YouTube, etc.) - Prepared the monthly report of the accounts showing the increase of followers. - Helped on the preparation of important events, reporting in the social media.

Community Manager and Film Creation

Praco Didacol

Aug 2012 - May 2013 (10 months)

- Management of the social account of Praco Didacol, creating more followers. - Created scripts, filmed and edited all the corporate videos. - Prepared the monthly report of the increase account.

Audiovisual Teacher Assistant

externado of Colombia university

Mar 2012 - Jun 2012 (4 months)

- Supported the teacher in university events and filmed them for records. - Helped students on class subjects that they didn't understand well.

María Carolina Ruiz

About

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Timeline

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