C

Carolina Guzmán V

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Bogotá, Bogota, Colombia

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Résumé


Jobs verified_user 50% verified
  • Solvo Global
    Recruiter verified_user Verified experience
    Solvo Global
    Nov 2022 - Dec 2023 (1 year 2 months)
    • Talent sourcing and proactive networking to identify top candidates for diverse roles. • Develop detailed and accurate job descriptions to attract qualified talent aligned with company needs. • Screen and assess candidates effectively, ensuring the best fit for organizational culture and job requirements. • Conduct thorough pre-selection processes to shortlist high-potential candidates for further evaluation.
  • EXL Service
    Customer Service Representative
    EXL Service
    Jul 2019 - Feb 2021 (1 year 8 months)
    • Advocate for customers' needs and ensure their satisfaction with tailored solutions • Negotiate with clients to resolve concerns and secure optimal outcomes • Resolve customer issues quickly and professionally, ensuring a positive experience • Utilize active listening techniques to fully understand customer concerns and provide accurate solutions • Collaborate with cross-functional teams to enhance service delivery and achieve company goals
Education verified_user 0% verified
  • P
    Professional in Audiovisual Media
    Politécnico Grancolombiano University
    Jan 2007 - Apr 2015 (8 years 4 months)
    Bogota, Colombia