Carl Rudow Vice President, Client Success

VP, Client Success

Pillar Global

Feb 2024 - Current (2 years 7 months)

Senior Client Partner

Pillar Global

Feb 2023 - Feb 2024 (1 year 1 month)

Experienced product leader with over 15 years of experience delivering innovative products and services across various industries. Successfully led cross-functional teams to drive business growth, increase market share, and meet customer needs. Track record of product management, user experience, business development, strategic planning, and digital transformation. Built successful long-term partnerships with large enterprise clients as a trusted advisor and results-oriented solution provider. Passionate about building exceptional products and championing digital transformation. Currently focused on delivering exceptional product development experiences for clients through fanatical teams that solve for need, minimize time to value, and cre

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Senior Director of Product

Inla

May 2021 - Feb 2023 (1 year 10 months)

As the leader of Product Management, Content, and Research, my team and I were dedicated to enhancing the quality of life for older adults by creating purpose-built solutions that enable them to live fully, meaningfully, and creatively. Our focus was on providing impactful solutions for senior living communities, as well as older adults who prefer to live at home, and their caregivers. We were committed to delivering value to senior living organizations by increasing occupancy, staff satisfaction, and community engagement. Through our innovative solutions and research-driven insights, we helped senior living communities create a welcoming and engaging environment that fostered a sense of community and belonging. By empowering older adults

Director of Product Management

Centene Corporation

Jan 2018 - May 2021 (3 years 5 months)

Led product management for population health management, disease and lifestyle management, and teleheath for behavioral services at Envolve Health and Centene Corporation, managing a team of product managers, user experience specialists, and business analysts across three product lines generating over $70M in annual revenue. Directed sales, account management, product development, and deployment of CMS-approved digital programming, telehealth services, and multi-modal solutions to meet Medicaid, Marketplace, and Medicare member’s digital and telehealth needs. Created product strategies and business cases to launch population health and wellness solutions for medicare and medicaid market, securing product expansion into over 40 states.

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Director Of Client Services

ENVOLVE HEALTH

Sep 2015 - Jan 2018 (2 years 5 months)

Led Client Services team focused on delivering population health, EAP, Behavioral Health Plans, disease management, 24/7 telehealth, and benefits consulting. Working directly with corporate, labor and union and non-profit C-Suite members to craft population health management strategies and partnered closely with payers and benefit consultants to ensure client health and wellness goals were achieved. Responsible for strategic account management achieving 100% client retention, coordinating with senior leadership, product, operations, finance, and sales to develop annual department strategy and performance goals.

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Senior Client Relationship Manager

LiveHealthier

Mar 2013 - Sep 2015 (2 years 7 months)

Strategic Client Advisor

Kronos

Jan 2012 - Mar 2013 (1 year 3 months)

Associate Director

THE ADVISORY BOARD COMPANY

Jan 2007 - Jan 2012 (5 years 1 month)

Carl Rudow

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