Carlos Sandoval Senior Product Manager | Agile Coaching | Agile Project Manager

Credit Risk & Fraud Prevention Product Manager

Sezzle

Jun 2024 - Apr 2025 (11 months)

● Led product strategies focused on fraud prevention in US & Canada, reaching under 2.5% in PLR. ● AI tool implementation to filter OFAC listed users, saving over 90% of operational work.

Sr. Consulting Agile Coach

The Cocktail

Nov 2022 - Dec 2022 (2 months)

- Conducted an agility diagnosis for Ecopetrol and devised a roadmap for transitioning from traditional waterfall methodologies. Industries: Oil & Gas

Sr. Consultant Agile Product Management

TransUnion

Nov 2022 - Aug 2023 (10 months)

- Led product delivery across Chile, Colombia, and Central America, managing $1 million USD in IT CAPEX, on over 30 strategic initiatives in parallel for 2023. Industries: Fintech & Banking (Credit Risk)

Scholarship Holder: Product development

Ministerio de Tecnologías de la Información y las Comunicaciones de Colombia (MinTIC)

May 2022 - Apr 2023 (1 year)

- Automated grading and reporting through a customized system, slashing time for teachers and administrators by 90%. Industries: Edtech & Education

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Co-Founder

So Singular

Jun 2020 - Current (5 years 11 months)

- Led marketing campaigns across social media, websites, and BTL strategies, prioritizing CX to deliver successful experiences across 10+ industries. - Fostered team cohesion through targeted workshops on coaching, communication and leadership. Industries: Home Decor, Artistic Education, Lodging (Coliving), Legaltech, Foodtech, HR, Transportation & Architecture

Product Scrum Master - Product Agile Coach

Merqueo

Nov 2019 - May 2022 (2 years 7 months)

- Led the Product area from roadmap creation (User Story Mapping) to launch and ongoing maintenance, with a focus on web e-commerce. - Defined Product career paths, onboarding processes, and mentorship programs for prioritizing product and epic backlog. - Coaching and product development process definition based on Spotify methodology, enriched with Kanban, Scrum, Lean and DesignOps principles, catering to a team of 200+ individuals in Product, Data and Technology. Industries: Groceries & Retail

Sr. Software Engineer

GML Software - Ingeniería de Software

Oct 2018 - Apr 2019 (7 months)

- Orchestrated the development of a cutting-edge fintech product facilitating vehicle loans within 5 minutes, leveraging fraud validation and credit risk APIs, in alignment with international teams. Industries: Fintech & Banking (Fraud & Credit Risk)

Software Engineer

Mareigua

Dec 2017 - Sep 2018 (10 months)

- Pioneered the product definition for self-location of ATMs based on device location and led the development and upkeep of specialized software for tax and parafiscal management. Industries: Banking & Legaltech (Legal Services)

Software Engineer

SCOSSI INGENIERÍA LTDA

Feb 2017 - Jun 2017 (5 months)

- Managed product lifecycle and stakeholder relations for two key clients, overseeing audits to ensure the quantity and quality of oil nationwide. Industries: Oil & Gas

Software Analyst

PWC PriceWaterhouseCoopers

Nov 2015 - Sep 2016 (11 months)

- Successfully acquired over 1.000 users for the digitized tax statute through a hybrid web product (Android & iOS portview). - Led creation of a legal consulting product, integrating intelligent bots for optimized attention and sales funnel. Industries: Legaltech (Legal Services)

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Software Analyst

Telsec IT solutions

Aug 2014 - Jul 2015 (1 year)

- Oversaw 3 key client relationships, delivering UX services and custom software solutions tailored for medical and religious sectors. Industries: Churches & Medtech (Medical & Dental Services)

Carlos Sandoval

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Carlos Sandoval