Carlos Rangel
About
Detail
Data Analyst · C&G InternacionalCereté, Córdoba
Córdoba, Colombia
Résumé
Jobs
verified_user
0% verified
Spanish InterpreterFuture Group Language SolutionsMar 2025 - Current (1 year 3 months)Provided real-time interpretation between English and Spanish for a wide range of conversations, including medical, legal, financial, and customer service topics. Handled consecutive inbound calls in a fast-paced virtual call center while interpreting accurately between English and Spanish, adjusting communication style to meet diverse caller needs, and assisting clients in understanding procedures, instructions, and resolving concerns—even under pressure. Maintained confidentiality and professionalism while handling sensitive and confidential information. Documented call outcomes or necessary notes when required, ensuring service quality and continuity. Followed company protocols for call handling, client interaction, and technical trouble- CData AnalystCG InternacionalMar 2023 - Oct 2024 (1 year 8 months)Data analysis and reporting of sales, purchases, customer visits, among other information. Follow up on the good management practices of the company's software. Management of the organization's databases and operational indicators. Creation and management of vendors, customers, products, prices, among other data, in the company's software. Follow-up and traceability of the information flow of the software. Attention to users with problems and concerns of the databases and software. Analysis and proposals of improvements to the company's processes. Documentation of the company's processes. Review of correct diligence of information in records and databases.
- CImport AnalystCG InternacionalFeb 2022 - Aug 2022 (7 months)Update and maintain the databases of the operational processes. Develop the documented procedure of the job's functions. Follow up on documentation and nationalization procedures of imported products from the initial negotiation with the supplier until the departure from the port. Calculate, analyze and report cost of goods after all procedures. Liaise with suppliers, customers and other process participants to coordinate operations. Issue pro formas invoices for sales to customers. Indicate to the transport of goods the guidelines for dispatching to customers according to the situation. Analyze and manage the invoicing received by the parties involved in the operations. Calculate and request to Treasury the appropriations to the parties in
- FGeneral ManagerFundación Desarrollo y Paz CeretéNov 2021 - Current (4 years 7 months)Responsible for managing the staff and the planning and execution of the activities carried out by the Foundation and the attached Social Group.
- DQuality AnalystDistracom SAOct 2015 - Jan 2021 (5 years 4 months)Participation in certification processes of ISO 9001: 2015, RUC Guide, NTC TS 002, Sustainability Standard for the agricultural sector RAS (Rainforest Alliance), ISO 14001: 2015. Database management and registration of personal databases at the SIC. Indicator management Risk management Follow-up on the closure of non-conformities Project design and implementation follow-up Indexing and management of documents in SoftExpert document management software. Design and automation of workflows in SoftExpert document management software Design and configuration of forms in SoftExpert document management software Development and implementation of evaluative tests in SoftExpert document management software Supporting internal clients in the correct
Education
verified_user
0% verified
- Especialista en Gerencia Empresarial, Administración y gestión de empresas, generalUniversidad de Córdoba COJan 2020 - Nov 2021 (1 year 11 months)
- Ingeniero IndustrialUniversidad de Córdoba COJan 2011 - Dec 2016 (6 years)