Carlos Ovando

Carlos Ovando

About

Detail

Billingual Customer Service Representative, Spanish-English Interpreter, Customer support (Spanish-English Interpreter) Remote Work
Departamento de Guatemala, Guatemala

Contact Carlos regarding: 
person_search
Finding candidates
connect_without_contact
Finding mentors
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Interpretia
    Interpreter Spanish/English
    Interpretia
    Jan 2025 - Dec 2025 (1 year)
    - Provided accurate and nuanced interpretation services between Spanish and English to facilitate seamless communication in diverse settings. - Utilized TeamViewer software for remote collaboration with IT and QA analysts, ensuring efficient problem-solving and project support during remote work engagements, thereby maintaining operational continuity.
  • A
    Customer Service Representative
    Atento Guatemala S.A
    Jan 2018 - Jan 2021 (3 years 1 month)
    chat, email account).
  • A
    Trainer and Teacher
    Alorica Guatemala
    Nov 2013 - Jun 2017 (3 years 8 months)
    - Guided online classes, fostering a positive and motivational learning environment by developing clear goals with students. - Enhanced client communication to ensure student engagement and support throughout the learning process. - Utilized Microsoft 365 and Google Sheets proficiency to create and manage educational materials, track student progress, and facilitate administrative tasks, demonstrating adaptability and technical skill relevant to diverse organizational structures, particularly within customer service departments.
  • A
    Technical Support
    Allied Global Guatemala
    Jan 2012 - Jan 2013 (1 year 1 month)
    6 months as customer service representative and customer support (voice account).
Education verified_user 0% verified
  • E
    Bachillerato en Ciencias y Letras / Perito en Mecánica de Aviación
    Escuela Técnica Militar de Aviación ETMA
    Jan 2006 - Jan 2008 (2 years 1 month)
  • E
    Primaria y Básico
    Escuela Cristiana Jehová Shalom
    Jan 1997 - Jan 2005 (8 years 1 month)
  • U
    8vo Semestre Aprobado Licenciatura en Administración de Empresas
    Universidad de San Carlos de Guatemala.