
Carlos Murillo
Carlos Murillo
About
Detail
Provincia de San José, Costa Rica
Experienced Technical Account Manager with a proven track record in cloud services, network engineering, and customer relationship management. Fluent in Brazilian Portuguese, English, and Spanish, I excel in bridging communication gaps and fostering collaborative environments. With a background spanning diverse roles in the tech industry, I bring a unique blend of technical expertise and interpersonal skills to the table.
Skills:
*Proficient in both written and verbal communication in Brazilian Portuguese and English, adept at adapting to various communication styles.
*Demonstrated ambition and adaptability, thriving in fast-paced environments.
*Strong negotiation skills and a proven ability to foster and maintain partnerships through effective communication.
*Active listening skills combined with resilience and persistence, facilitating seamless problem-solving and task coordination.
*Exceptional time management, organization, and planning abilities, consistently meeting and exceeding objectives.
*Skilled in building and maintaining strong interpersonal connections, utilizing influencing abilities to drive collaboration and results.
*Technical proficiency in AWS, TCP/IP, Linux system administration, Python programming, and network virtualization.
Work Experience:
In my most recent role at Amazon AWS, I served as an Enterprise Technical Account Manager, where I leveraged technical expertise to drive customer adoption and utilization of AWS services. I engaged in strategic discussions with senior leadership, providing advocacy and guidance to clients while fostering strong relationships.
Prior to that, I worked as a Security & Network Engineer at Palo Alto Networks, where I honed my skills in network security and troubleshooting. My tenure at VMware as a Network Virtualization Engineer equipped me with extensive experience in NSX deployment and support, along with proficiency in cloud technologies.
I have pursued a range of certifications including AWS Cloud Practitioner, AWS Solution Architect Associate, VMware NSX-V Network Virtualization Expert, CCNA, CCNP Switching, and others.
With a passion for continuous learning and a drive to deliver exceptional results, I am committed to contributing positively to any team or project I am involved in.