Carlos Murillo

Carlos Murillo

About

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Provincia de San José, Costa Rica

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Sumo Logic
    Technical Account Engineer
    Sumo Logic
    Aug 2024 - Current (1 year)
  • Amazon
    Cloud Technical Account Manager - AWS
    Amazon
    Nov 2021 - Jul 2024 (2 years 9 months)
    Leveraged technical expertise and strong customer-facing skills to represent AWS within client environments, engaging in discussions with senior leadership regarding incidents, support, and risk management. Crafted and executed effective strategies to drive customer adoption and utilization of AWS services, including EC2, S3, DynamoDB, RDS databases, Lambda, and CloudFront CDN. Provided advocacy and strategic technical guidance to clients, facilitating solution planning and implementation based on best practices. Demonstrated proficiency in account management, fostering account growth, promoting new product adoption, and ensuring successful renewals. Utilized analytical skills to assess customer engagement patterns, enabling accurate fo
  • Palo Alto Networks
    Network Security Engineer
    Palo Alto Networks
    Jan 2020 - Nov 2021 (1 year 11 months)
    - L2/L3 troubleshoot networking issues -TCP/IP protocol suites which include HTTPS, SSL, DNS, SAML, OAuth - L4/L7 Security on NGFWs -VPN technologies, protocols(IPSec /SSL VPN), Zero Trust , NAT and security standards - Products debugging
  • VMware
    Network Virtualization Engineer
    VMware
    Jan 2017 - Jan 2020 (3 years 1 month)
    -Developing, maintaining, and supporting networks in NSX/NSX-T -Implementing networking and VXLAN technologies -Monitoring the automation of network deployment and configuration, along with the integration of infrastructure (computer/storage) automation -Configuring and monitoring network security layers -Monitoring integration with other software-defined networking technologies -Improving network manageability and scalability -Supporting the operations and maintenance of the VMware virtual infrastructure
  • H
    Capacity & Network Engineer
    HPE Costa RIca
    Jan 2015 - Jan 2017 (2 years 1 month)
    Monitor and Control, Sprint networks, MPLS, OSPF, Riverbeds WAN Optimazer , CIsco, Juniper, Meraki, reports of network performance and status.
  • C
    Cisco Network Engineer
    Concentrix Cisco
    Jan 2012 - Jan 2015 (3 years 1 month)
    -Analyzing existing hardware, software, and networking systems. -Creating and implementing scalable Cisco networks according to client specifications. -Testing and troubleshooting installed Cisco systems. -Resolving technical issues with networks, hardware, and software. -Performing speed and security tests on installed networks. -Upgrading/replacing hardware and software systems when required
  • H
    LaserJet Printer Engineer L2
    HewlettPackard
    Jan 2010 - Jan 2012 (2 years 1 month)
    Printer Technical Phone Support and Print Production skills Experience in Laserjet and Plotter Printing Strong problem-solving and troubleshooting skills Knowledge of printer hardware and software
Education verified_user 0% verified
  • Cenfotec
    Bachelor of I T, Information Technology
    Cenfotec
    Jan 2013 - Jan 2022 (9 years 1 month)
  • C
    CCNA, CCNA
    Cisco Network Academy
    Jan 2012 - Jan 2015 (3 years 1 month)
  • S
    High School
    Saint Margaret High School
    Jan 2002 - Jan 2006 (4 years 1 month)