Carlos Mauricio Murillo  new_releases

Technical Support Engineer with extensive experience in Cisco technology, focused on providing exceptional assistance and innovative solutions to clients throughout America. As a Computer Systems Engineering student, I am constantly engaged in learning and apply fresh knowledge to enhance my work.

Specializing in Linux server administration, deployment, and VMware management, I also actively contribute to the scripting team, leveraging Python to streamline processes and boost efficiency. My expertise includes working with various APIs, harnessing their power to automate tasks and optimize performance.

Proficient in utilizing incident tracking systems such as JIRA, Salesforce, and Zendesk, I have a solid foundation in Networking, enabling me to troubleshoot complex issues effectively.