Carlos Machado
About
Detail
IT Infrastructure and Support Specialist
Capital District, Venezuela
Contact Carlos regarding:
Flexible work
Starting at
USD25/hour
Résumé
Jobs
verified_user
0% verified
24/7 Tech Support public Remote experienceSoftBank GroupDec 2021 - Current (4 years 5 months)Queue Specialist- Implementation and Support EngineerSoutec LLCFeb 2019 - Oct 2023 (4 years 9 months)• Administer and maintain +50 servers, while ensuring 99.9% uptime • Perform ongoing monitoring on all servers using Connectwise Automate, preventing application outages and maximizing performance. • Audit and troubleshoot network-based services: Backup Services, Exchange Servers, Active Directory (GPO design and auditing) • Design and test Windows Patch Management policies using CW Automate and WSUS. • Used MyITProcess to document IT standards and alignment with other technology areas.
- New Projects SpecialistCines UnidosMay 2013 - Jan 2019 (5 years 9 months)• Migrate and oversee Virtual Machines to ensure high availability of applications and systems. Familiar with Hyper V and Vmware ESxI technologies for redundancy and high availability. • Practical experience with Cisco iOS: router and switches configuration, wireless deployment, troubleshooting bandwidth and connectivity issues. • Wrote custom batch and PowerShell scripts to automate software deployment and orchestration. • Troubleshoot L2 and L3 complex issues for user Win10 desktops.
Education
verified_user
0% verified
- BA in Telecommunication Studies and MediaMichigan State UniversityAug 2001 - May 2005 (3 years 10 months)