A highly motivated and hard-working individual who has strong soft skills and who belongs a bachelor's degree in English. Therefore, I am deeply involved in the English and Spanish languages in which I'm looking to obtain even more experience and great opportunities.
Contact Carlos regarding:
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Full-time jobs
Starting at
USD1k/month
Timeline
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Résumé
Jobs
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Recruiter/ Talent acquisition specialist
insideOut VA
Jun 2024 - May 2025(1 year)
File Clerk
Quiroga Law Office, PLLC
Feb 2024 - May 2024(4 months)
Tax Audit
exl
Oct 2023 - Jan 2024(4 months)
English and Spanish Teacher
SMART
Mar 2023 - Apr 2023(2 months)
Implemented an engaging curriculum for our students so they were able to have different dinammics during the classes . Instructed teenagers and adults on reading, listening comprehension, and written and spoken English. Assessed student performance through quizzes and testing, and provided one on-one tutoring when necessary.
Team Leader; Customer service/Sales agent
TDCX
Jun 2022 - Dec 2022(7 months)
Experience as a supervisor. I was able to lead a bilingual campaign, and direct different processes for our work group such as individual quality reports. Also, I had the opportunity to develop and apply training sessions so the agents were able to have upgoing metrics
H
H.R recruiter TELEPERFORMANCE
Jun 2021 - Apr 2022(11 months)
Staff recruiter in interviews for different bilingual customer service and technical support campaigns. In this field, I had the opportunity to manage ATS together with Excel for the scheduling of candidate interviews. I developed the ability to interview in detail different types of Candidates in addition to finding competencies in the postulates
Technical support agent
Sitel
Nov 2018 - Mar 2021(2 years 5 months)
Experience as a Technical support agent. I was able to guide customers to solve issues with card terminals as well as provide transactional reports. Experience in working with a financial institution, in which I acquired the ability to understand and apply banking processes such as sending financial reports