Carlos Guiral

Carlos Guiral

About

Detail

Business Manager
Antioquia, Colombia
Contact Carlos regarding: 
work
Full-time jobs
Starting at USD1k/month
Flexible work
Starting at USD8/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 17% verified
  • Delta Engineering
    Marketing, Sales & New Business Development Assistant (remote)
    Delta Engineering
    Jan 2021 - Current (5 years 10 months)
    Successfully coordinated events, managing hotel and transportation arrangements to ensure flawless execution. Expanded market presence in Latin America by establishing key initial contacts and achieving sales targets. Specialized in CRM management, maintaining accurate updates and creating new entries to optimize client data. Conducted in-depth market research to identify new business opportunities and target high-potential prospects. Prospected and qualified leads through strategic cold calling and email campaigns. Additionally, served as a virtual assistant for the sales team, the marketing manager, and the new business development manager, providing comprehensive support that enhanced overall team efficiency and effectiveness. Utilized G
  • H
    Front Desk Coordinator verified_user Verified experience
    Hotel Lagoon Llanogrande
    Feb 2019 - Jan 2021 (2 years)
    Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner. Enhanced guest experience by efficiently helping guests at all times, processing payments, and verifying reservation details to ensure accuracy and satisfaction. Managed and motivated staff to provide outstanding service and earn guest loyalty. Additionally, utilized WhatsApp to contact customers and follow up on projects, ensuring clear communication and fostering strong relationships with guests. Furthermore, demonstrated a commitment to wellness by taking care of guests and understanding their needs, which contributed to a more personalized and satisfying experience for each individual.
  • Hotel Movich Las Lomas
    Reception Assistant
    Hotel Movich Las Lomas
    Jan 2014 - Jan 2019 (5 years 1 month)
    Managed corporate client billing processes with accuracy and efficiency, ensuring long-term client loyalty. Supervised and motivated staff to deliver a seamless and positive guest experience throughout their stay, emphasizing the importance of wellness in creating a welcoming environment. Oversaw inventory control and management of service equipment to guarantee operational efficiency and service quality. Prepared and presented performance indicators and analytical reports to senior management, supporting strategic decision-making while also considering the overall well-being of guests to enhance their experience. Additionally, provided executive assistance by supporting the reception manager and effectively covering her responsibilities du
  • Viva Air
    Airport operations Supervisor
    Viva Air
    May 2012 - Apr 2014 (2 years)
  • Spirit Airlines
    Airport agent
    Spirit Airlines
    Feb 2009 - Feb 2012 (3 years 1 month)
  • YMCA
    Camp counselor
    YMCA
    Jun 2008 - Aug 2009 (1 year 3 months)
Education verified_user 0% verified
  • I
    Hospitality Business Management
    IUD Digital de Antioquia
    Jan 2020 - Jan 2024 (4 years 1 month)
  • Universidad de Antioquia
    Foreign Language Teaching
    Universidad de Antioquia
    Jan 2005 - Jan 2008 (3 years 1 month)
  • Censa
    Graphic Design
    Censa
    Jan 2004 - Jan 2006 (2 years 1 month)