I am a bilingual (English–Spanish) professional with experience in sales, customer service, operations, and performance analysis, working with international companies and remote teams. I have held roles as a Sales Representative, Sales Manager, Quality & BI Analyst, and Customer Support Specialist, which has given me a strong, well-rounded business perspective.
My background includes driving sales results, managing and coaching teams, setting appointments, analyzing KPIs, improving processes, and ensuring high customer satisfaction. I’m comfortable working with CRM systems, reports, targets, and fast-paced environments, and I adapt quickly to new tools and workflows.
I’m known for clear communication, accountability, and a hands-on leadership style. I focus on results, but also on people—motivating teams, identifying performance gaps, and turning challenges into opportunities for growth. I’m proactive, organized, and reliable, with a strong ability to work independently in remote settings.
I’m currently seeking opportunities where I can contribute my sales experience, analytical mindset, and leadership skills to help teams and companies grow sustainably.